South Hills Gastroenterology 825 North Gibson Road, Henderson, NV 89011

"The front desk staff "Tabetha" are extremely rude. They have no patient care or know how to treat people with respect. When you asked to speak to the manager she is always busy! I don't ever want to go there ever again. The drs need to know how these people are ruining their practice. I will be telling my referring Dr about this experience and I hope they never refer over to them again!!!"

"Don't come here they have horrible staff members that sit on there butts all day and nothing. They never ansers the phone and now I'm out of medications and can't be seen till three months and they won't refill life threatening medications. That's not right at all. I ask the office up front I had to drive to office and take day off work to see if I can see the doctor or nurse prationer and they said not till three months out and sorry we can't full fill your life threating medications."

"There are several rude and very incompetent office staff members here. Without going into details and naming names, all I can say is I won't be going back here. They make mistakes constantly and don't seem to know what they are doing. It causes a lot of frustration and delay for patients. I've been here for both myself and my son, so I'm not basing my review on only one encounter with this business. Thankfully, today I was actually able to speak to a very pleasant staff member who was helpful, but that is the exception not the rule here."

"Office staff disorganized. I was directed to enter two rooms that already had patients. Meanwhile Dr. Herrero was sitting in hallway unaware he had patients. Dr. Herrero ordered a scan and told me to re-schedule in 2 weeks. I am unable to get an appt. and unable to get my tests results. I asked to see next available Dr. and the scheduling department said "no" you are Dr. Herrero's patient. I am currently trying to get test results and find a new GI specialist. 6/15 update: This started as a one star review and moved to a four star review. Today I was contacted by the office manager in reference to this review. All OF my concerns have been resolved. I was very impressed with the follow-up."

"I had a great 1st appointment experience at this office getting a Colonoscopy Screening. The office staff was helpful and the screening went great. I was unsure of the date the colonoscopy was scheduled and called back less than 2 hours later to change my appointment. The appointment was cancelled. I was told I would be called back within 24-48 hours to reschedule. I have called 2 other times and left messages. It has been 7 business days with no returned phone call."