Terrible Herbst Convenience Store

"went into this store at approx. 6:30 a.m. today. I bought 220 oz sodas. The sign said they were 2 for 4. When he scanned the sodas, my total was higher. I brought this to the cashier's attention to which he replied that “I was still getting a discount.” I told him that it was not the point that the sign said that they 2 for 4 and I'm being charged more. He did not offer to rectify it, instead he got visibly frustrated even though I did not yell or get upset with him. (I was a cashier for a long time and didn't appreciate when I was yelled for something I didn't do or something that was out of my control), It didn’t matter to the cashier. He responded by breathing heavily, sighing loudly like a teenager, and telling me that I was “still getting a discount” I said it didn’t matter I was still being overcharged” and pointed out the sign again. He sighed once more and told me that the price had changed because it was a new month. That excuse would have been acceptable a couple of weeks ago, but it's late January now. He drew another exaggerated breath and asked me if I wanted a receipt. I said no he loudly sighed again, still breathing in an exaggerated manner and said “OKkkkk wellllll have a good day I guess.” As I walked out, I told him I'm sorry that me being overcharged and bringing it up somehow upset him and said I didn't understand how I was the jerk for it. Especially since I did not mistreat him at all in any way, shape, or form. I didnt even ask for the price to be fixed. Not a lot of customers would have been so relaxed about the whole issue. I was rewarded with the cashier acting like I was rude for even mentioning it. How does he still have a job? How is his behavior acceptable? He's the older Asian male for those wondering. I don’t understand how he thinks his behavior is acceptable at all. This is not the first time I’ve bear witness to that type of behavior from him, It is just the first time it was directed at me. I have seen his abhorrent Behavior on more than 1 occasion. He treats the landscapers who come in terribly and get frustrated with them because their English is broken or theh don't speak it. Your store is going to start losing business because of his behavior if that hasn't happened already."

"I pulled in for an oil change and was waiting for directions. There was a young employee who looked at me and turned around. Apparently he didn’t want to be bothered. No-one there appeared to want to help. There was a group of employees being talked to. I asked if they were open? Whom I think must’ve been the supervisor turned around and said yes. It seemed I was bothering them so I said, thank you and left. I was the only car. Perhaps they aren’t morning workers."

"Nasty bathroom and a Nasty clerk. Great way to start my Wednesday. Terribles your my Go To convienience store but tgat can change if you keep taking me for granted."

"Came in for gas here a few times. Kenneth is awesome I overheard how well he treats the customers and was impressed. Keep io the good work young man. Great things coming for you in the future. Need a cold drink or gas make sure you stop here. Great people nice location. Never too crowded."

"Want expensive gas? They've got it. Want their car wash to scratch up your car? It will!! Seriously, I took my car here this past weekend, and after the car wash I noticed a bunch of white scratches all over the roof of my car, and on top of the trunk of the car. They have no interest in customer satisfaction, so good luck getting them to own up to their car wash's problems. Avoid this place at all costs if you care about your car!!!"