Ponderosa Pediatrics | Lari L. Frazee, D.O. 6512 South McCarran Boulevard, Reno, NV 89509

"We have been seeing Dr. Frazee for almost 4 years now. We just had our second baby and Dr. Frazee is an incredible pediatrician. She is knowledgeable and takes the time to explain and give the best care to our girls. Our eldest daughter loves to see Dr. Frazee as she gets a toy or sticker when she visits. The office is clean and her support staff are amazing. Dr. Frazee is honest and to the point while always having a sense of humor. I trust Dr. Frazee with my kids and she has never made me feel like I am a bother for calling."

"It’s hard for me to leave anyone a 1 star but ponderosa pediatrics has left a bad taste in my mouth and this is important since it’s your kids health so I felt compelled to leave this. Frazee has been my sons pediatrician since birth, I loved her. I thought she was so knowledgeable and kind. But fast forward to when he turned 5 and started having health issues. No one could tell us what was going on, including her. We were referred to a doctor who did give us a diagnosis but it was something that would be constant and we were given a note so that the school could accommodate him. But at the beginning of this year 2023 we were told by the school they lost the note or had no record of it and we needed a new one. We reached out to the doctor who wrote the original note but weren’t getting calls back. We then contacted Frazee’s office to see if they would be able to write a note since they had proof we had jumped through a bunch of hoops (did tests upon tests on our little boy) and they said they could but we’d have to come in. Prior to coming in we reiterated we only needed a note we didn’t want him seen since she didn’t know what was wrong with him in 2 years prior so how could she magically know now? We were told that’s what they were going to do, provide a note. Then a bit later we received a bill. I called and explained the situation but was told she diagnosed him with what the other doctor had said (which I told her day of picking up the doctors note) I told them she didn’t come up with that and we only went in for a note. The office fought it and ultimately we paid. So on top of having my poor baby sick and in pain we are having to deal with all of this. Update: After leaving a 1 star on here my kids were sent a letter they are no longer patients after almost an 8 year relationship. Not that I wanted to keep taking them there but wow."

"I completely recommend Ponderosa Pediatrics. I feel comfortable there. Dr. Frazee is empathetic, knowledgeable, and simply very good at what she does. It seems like like I always have a million questions, so I appreciate the her calm and communicative ability as a doctor. They treat my baby, wife, and myself with kindness, humor, and respect. I am glad to have found Ponderosa Pediatrics and plan on recommending it to any of my friends looking for pediatric care in the future."

"WORST OFFICE.i never leave reviews but i am in complete disgust with this office. I have been taking my son to this office since he was born he is almost 2 and i just received a letter telling me that they are discontinuing seeing my son because of no call no shows which i know i NEVER did to this office every cancellation or reschedule i have called. I know never happened and when i called to speak to the front, like normal they were rude and passive i then spoke to the manager Heather who was AWFUL i sat there on the phone trying to tell her that that wasn't case and to tell me they will not see my son was ridiculous! she was rude and talked over me the whole time! not to mention every apt we went to they made us wait in the room for almost an hour every time before we were seen and the Dr was in for 5 seconds made u feel like an idiot for questions and then leave. They also sent us home on emergency visits stating it was nothing when my son had a severe infection and had to be hospitalized for 2 days on antibiotics. They are so rude don't care about you or your time and incompetent. Stay away never had such an awful experience. 0 stars!!"

"My twins have been going to Dr. Frazee since they graduated from NICU. I couldn’t be more thankful for her. She corrected errors the NICU made. She has referred both of my twins to to different specialists they have needed and has always made the process so easy for me. Her team reminds me of things I forget to do which is so appreciated. My appointments are never rushed and she listens to every concern I have and has never complained (I have a lot of concerns as I struggle with pretty severe anxiety) she also is just kind, funny, and a joy to be around! I switched my 4 year old daughter to see her as well, because we loved her so much! Her entire team is so kind and I’ve never had a bad experience. She is always prompt to get us in. I feel like my children are in amazing hands with her as our pediatrician."