Silver State Counseling and Therapy 2125 Green Vista Drive, Sparks, NV 89431

"Sue made me uncomfortable, at first she was very friendly until one day she seemed very irritated and started raising her voice. When I asked for a different therapist she billed me $60 for a "no show up" appointment that I did attend, but on our first appointment, she didn't have a problem having the session 21 min long in a 50 min session. I literally had to reach management where they saw her virtual session for no longer than 21 min, and they took the charge off. I asked her for a doctor's note for work and never provided me with a letter, she kept saying that she needed her boss to approve it. I had to waste sick time and PTO to cover those times off work because she never provided me with a letter. I stared seeing Kelsey and it was great until I started realizing that she was useless, all she do is agree with what I was feeling reassuring what I said, and say "I'm so sorry you had to go through that" I was getting apologies for her throughout the sessions, okay so? Tell me how to cope with it, don't feel sorry for me. She really told me "you should write a book about your life so other people can feel related to it" they relate to me and then what? We are all in pain?. When I asked her for a doctor's note she told me she would have to reach out to Sue, but why? If I'm paying Kelsey to feel sorry for me. When I stopped scheduling appointments with her I asked her one more time for an update on that letter, and she told me she was off work due to her sick children at home, but then I call the office and she was there! They said that she was at the office all week! Then I got an email from her telling me that I should schedule an appointment the following week in order to get a doctor's note, what a joke!"

"Silver State Counseling is a highly professional counseling and therapy practice. I have had only the best experience with the staff at this practice and with the care I have received from my therapist."

"Silver State Counseling services is a valuable resource in the community. Clinicians and staff are knowledgeable, kind, and go above and beyond. Thank you!"

"From the moment I met my counselor, I felt right at home. The office is neat and clean and her room is so warm and inviting. I have learned more in the last four months than I have in years. I'm so grateful for her knowledge and expertise. I love how I'm working at my own pace. There's never any pressure to move thru things. I can't say enough on how wonderful this place is. If you're looking for a safe place to get to the nuts and bolts of things you've found it! Never any judgment only acceptance!"

"Good communication with the therapists. I love the appointment reminders. The office contacted us when they had connectivity and electrical issues. It was a bit short notice, but what else could they do when they loose power at the building."