EyeZone Nevada

"After trying multiple times to call in for an appointment, they were unable or unwilling to answer the phones during their open business hours, and the one time I made it through she asked to put me on hold and hung up on me when I said yes. I took my business elsewhere."

"I came in yesterday, 2/26, and sat down. No one greeted me. The receptions took one call, answered some questions, and never once made contact with me. Someone was being fitted for glasses and two kids were in for eye exams. After a half hour I just got up and walked out. I have purchased some expensive glasses here, their $5 glass cleaner, but never have I been ignored like yesterday I am uncertain if I will ever return. Well it got even worse. On 3/4/24 I gave it another try. Came in, was initially helped but the one receptionist "needed to take two holding calls". One call seemed to go reasonably well, and then she got bogged down explaining some coverage with a person in the second call. I timed it at 22 minutes. I reached over, took the glasses that I might have purchased a $450 frame for, and walked out. I went across the street, with my prescription and I was helped immediately. STRIKE THREE EYE ZONE ON MAC AT 4TH. HOW DID YOU GO FROM GREAT TO SOOO BADDDDD????"

"This was one of the nicest eye doctors I’ve been to. The staff were all very nice and professional and made me feel so welcome. The entire appointment was quick and easy and thoroughly explained. I will be back!"

"These doctors and staff are great. They work with my difficult vision needs and they are great with my kids as well. I’ve been going here for years and they will do everything they can to help you out, especially if your vision insurance sucks like mine. They found ways to apply certain coupons to bring the cost down. Truly impressed with this group. Highly recommend them!"

"I would not use these people. I have been wearing glasses/contacts for 64 years. My first pair of glasses could not be cleaned. Streaks would not clear up. I even brought them into their business and they couldn’t clean them. Of course they wouldn’t do anything. So foolishly I ordered another pair of glasses. BOTH lenses have split by the arm! I called them and being that they were just over 1 year old when I called They will do NOTHiNG!. I wear contacts every day. I wear my glasses 1 hr each evening, that is all.They are in a case every day. This is an obvious defect. I have called their staff and their Doctor. They do NOTHING! Stay away from this business."