The Lotus Center Spa 75-5852 Ali‘i Drive, Kailua-Kona, HI 96740

"We had the absolute best couples massage imaginable. Our masseuses, both females, listened carefully to our wants and needs. I’m really bad at names so please forgive me. Our massages were on Friday March fifth the 8th at 11:00 a.m. so I’m sure you could call and request who we had. The cabana was very relaxing with views and sounds of the ocean. We did deep tissue massages and when I say deep tissue they knocked it outta the park. Both ladies regularly checked on us to make sure we were comfortable and enjoying ourselves, I would definitely recommend The Lotus Spa at The Royal Kona Resort. After all was done they both recommended different stretches and pulling exercises to get the most from your massage. If you do go I hope you enjoy as much as my wife and I did. Aloha…"

"Ask for an open air massage for 2 couples when I made the reservation in person. When we got there, those arrangements had not been made and they acted put out that they had to set that up when we got there. This took time so our time on the table was cut short a little. Then we ask to have 2 credit cards for billing for 2 couples and the manager seemed to have a difficult time figuring that out. I'm still trying to sort that out but it appears he charged each card for 4 messages. I have been here several times before in the past and never encountered any problems until this trip"

"The massage was great. Very relaxing and as expected. However, was very surprised to find out that tip amount was being charged on entire reservation amount, including $80 of cabana rental fee and taxes. Normally tip is given for the services rendered, but not in this case. Overcharge for sure."