Maui Spa at Four Seasons Resort Maui at Wailea

"Nella my massage therapist was amazing and loved the option of an oceanside massage hale. One star deducted as mentioned in other reviews - aside from showers, relaxation/waiting room and a steam room there are not many other amenities. I was staying at the Four Seasons so I lounged by the pool until 30 min before my appointment but unless you’re seeking air conditioning (or LOVE a steam room), you only need time to check in and change before your appointment."

"Exterior: The beauty of this place is breathtaking. The location is near Wailea shops about a 15 min walk from the hotel. Many folks were out walking to and from dinner. We used the adult pool and were out of excursions other days. If the hotel is busy you will have to get your pool or beach chair early (like 7 am) but many are already up walking and working out. I felt the beach section was small and about four rows back too compacted in for us. It is a public beach so be aware of that... Surf was rough due to storms but many said they were able to snorkel right off the beach. Rooms: We were in Lagoon building a partial ocean view but we were close to everything. It's a large property so walking far can get annoying just to get some water at the store so I guess it's whatever matters to you. They are all renovated rooms and just beautiful. The nespresso machine in the room was amazing, great cup of coffee to watch sun come up on balcony it was great. Staff: Very accommodating, service with a smile, not one bad attitude or experience. Construction: The only remaining construction is the Spa Grande and we were not affected by noise at all. There was dirt/mud on the walk from their equipment but they did their best to contain. Parking Valet: There is no self parking here and if you rent a car it's $65 per day. The hotel was super busy week 1/2 to 1/14 so they could not retrieve your car before you came down which often meant a 15 to 20 min wait especially at dinner time. But they hustled and did their best with the staff they had. Pool: Frankly first few days they were understaffed. Only one server for the entire adult area. You ordered a drink and it took 30-45 min to get it. Not the servers fault they can only carry so many at a time and they had to schlep down the stairs to the activity pool bar to fill orders. They should have a bar set up at the adult pool. Food: Loulu was expensive. So stop at Costco for water, alcohol etc. Breakfast pizza was delicious, so were chicken nuggets. They only had kids l with chicken nuggets so we ordered that and it was delish. Humuhumuunukuapuaa was so worth it. We paid for the sunset experience and the view was amazing. Lots of the sunset pics attached here were from our table. We had lobster and had a seafood tower, we really could have shared one lobster it was enormous. The left over meat my husband had the chef at breakfast add to his omelet and he graciously did that. Breakfast was ok, not worth $56 unless you eat alot. Overall we had a five star vacation despite what you may read, construction is mostly over and will not affect your stay and the property is beautiful. We did not do a luau dinner. We have done them before and food is never that good. This was our second trip to Maui and the most memorable. We stayed at Hyatt Regency last time. Go to Grand Wailea you will not regret it for a minute."

"What a disappointment. The amenities are seriously lacking for what they charge ($350 for 80 min.) Yes, the robes are wonderful, but the rest of amenities are terrible. I arrived to a cold steam room that burns your eyes with lavender mist. When I told the attendant that it was cold, he said, "well some guests don't like it hot." IT'S A STEAM ROOM! There is also plain water (no flavored spa water), no snacks and a terrible, sugary ginger tea. I can only hope that my massage is woth it."

"Not a lot of bang for your buck. Came here with gfs on our annual trip. Spa amenities were under construction, massages took place in hotel rooms and we were not given access to the empty pool. However, we did get hefty bills and ice cold water. Not exactly a Four Seasons experience. We'll be going elsewhere this year."

"I got a 50 min lomilomi massage and came early to get changed in their robe and slippers. I used their lockers and then waited in the waiting area for my masseuse to come get me. When he greeted me, he was very friendly. He walked me back to the room and explained where to put my belongings and where to hang my robe etc. He left the room then I took my jewelry off, disrobed and lay face down on the massage bed. The room was small, cozy and basic but comfortable for my massage. I specifically asked for louder music as I don’t want to hear steps or air conditioning or people in the hallway… but the music still could have been louder. The massage itself was heavenly, his hands were strong and he took the time to make sure I was comfortable. 50 minutes just isn’t enough! I especially loved the finishing touches of a foot scrub. That was perfection! After my massage, he gave me some water and some Hawaiian snacks. I then went back to the change room and had a nice hot shower and took my time getting ready. Their facilities are beautiful and I wanted to enjoy it as I paid so much for the massage! What a wonderful way to end my trip in Maui!"