IICRC - Institute of Inspection Cleaning and Restoration Certification

"The IICRC is a great organization and has great customer service skills. Alisha Hooks was very helpful for my renewals. Instructors are Top Notch. We had the pleasure of hosting Greg Anderson recently for a training event and our employees were very engaged and expanded their knowledge base."

"Alisha was so attentive to my needs. Every time I need her, she answers quickly and precisely. If there were more stars, she deserves it. Job well done!"

"I had an issue with a technician we hired with prior certifications that had lapsed. Alisha and the rest of the team in the reinstatement department were super helpful and quick to respond to help me get our tech reinstated. Everyone at the IICRC has always been so helpful!"

"Agent was attentive with my concerns. Agent also helped guide me in the right direction with details and information pertaining to my concerns moving forward. She sent me the documents I needed and she took the time to make sure I was good. Thank you Veronica."

"The most amazing people in the world work here. The IICRC writes and develops standards for the cleaning and restoration industry. These ANSI-IICRC Standards help protect individuals from poor restoration work after fires, floods and storms. Unfortunately even certified companies still do substandard work, but that is their bad faith. The IICRC Also provides certification courses in all aspects of cleaning, from carpet and upholstery to area rugs and proper de-flooding of structures"