The Beauty Room

"I asked for natural short lashes and I got one long length the entire way across. My eyes look like doll’s eyes. The man’s fingers smelled like cigarettes too. I’m hoping someone will fix them for me and I will update this review"

"This is the second time that I booked online and I drive there for 40 minutes for them to tell me that they don’t have a technician to do my lashes. Please organize your online booking or bring more people from Kapolei. They also told me again to go to Kapolei when I was there ! Crazy"

"First time getting lash extensions and I was very pleased! The procedure took about 1.5 hours. No discomfort at all. Little bit of a language barrier but she was very patient and repeated herself several times for me. Ways to maintain lashes was explained and also when to return and costs."

"I don’t normally write reviews, but this place was so unprofessional. I had an appointment for lashes and eyebrows at 1pm, and wasn’t seen until 230pm. During my wait time, a lady got her lashes done, the total was $140, and the front desk lady tried to charged her $175, the tech had to come out and explain to the front desk lady it was $140. Finally I was taken back, my eyelashes were done, but not my eyebrows, my appointment was for both eye brows and lashes. Then when I went to pay the front desk lady tried to charge me for the eyebrows, that the tech didn’t do."

"If you’re African American/Black, please stay away from the beauty room. Poor service towards black people. This is the closet location to my house so I only went back because it’s convenient but never again am I going back there. Not only they were rushing me through my session like I wasn’t going to pay the full $62 for my wax, both times I left unsatisfied with so much hair on my ladies part. When I try to tell them to fix it, the lady caught a big attitude and started plucking my hair one by one instead of just using wax to remove it at once. Ive noticed that other people of other races get better treatment than others. I can’t even believe I paid full price for this. I literally wish I could post pictures but I can’t. Just stay away"