Safeway

"This review is for the cashier named Lawrence. If any customer comes across this guy, either go to self checkout or get in another checkout lane unless you want to engage with a rude rancorous employee. I have been serviced by Lawrence before as this Safeway is close to my home. Even on those occasions I wouldn’t say he was rude, but just a guy clocked in to get his check and wasn’t as engaging compared to other cashiers. Totally understandable, it’s not easy working that kind of job and coming across all different types of customers is surely exhausting. I was buying two gift cards for a Christmas gift, and loaded $50 on each. I paid with my credit card and on the card reader it said my transaction was approved. Lawrence then tells me that my card declines yet my receipt prints. Confused I asked him why and what was declined on my card and he simply shrugged with “I don’t know.” Looking back at my receipt it looks like one of the gift cards didn’t receive the $50 I had paid for and I asked him if there was something I could do to get a refund or anything really. All he said was “I don’t know” and looked to wave over the next customer in line. He looked at me with a “figure it out yourself” attitude and I had cracked. I asked him “Why are you so bitter?” And I walked away to ask a different associate for a manager to figure out the confusion. Turns out the gift card was a dud and a part of a scam going on around a lot of stores where they would take the codes thus taking the money if anyone loaded one without them knowing. The issue was resolved thanks to management. That scam is not Lawrence’s or Managements fault, just an unfortunate thing going on. But my god Lawrence would it be the end of the world if you weren’t such a prick? But yes, that was my last experience with Lawrence as he was my 13th reason why I will avoid him anytime I pay a visit to this Safeway."

"Good: $5 Friday specials every week are good. Bad: Non-sale prices expensive due to inflation. People need to comparison shop and don't rely on just one store for all your needs. Parking lot is very busy and may not have open stalls. Water fountains are broken. Friday specials can run out early."

"I will say that products are way cheaper here than the local ABC stores, service was not as friendly. 16 cents for a bag. I'm okay with that as at home I always use reusable bags. However I was told by another employee in the self check area that the lady with the bag would be back soon. Now I could see the bags next to this employee. I finally walked over and got my own bag."

"One of the great things about this Safeway is “Hawaii DMV Now Kiosk” which is a fast and easy self-service to renew your vehicle registration for 24/7. They have also a coin star machine! This safeway is one of the most beautiful supermarkets in Hawaii!"

"Newer Safeway, well, compared to the Pali location. Parking is on the main level and you must take either the elevator or escalators up to the store. The escalators were being repaired this visit so into the dungeon lit elevator I went, along with other patrons of the store. The good news is the elevators are sizable enough to accommodate several people and shopping carts. Store is clean and service is good. As for prices, it’s about what you can expect to pay for items on an island, thousands of miles away from the mainland."