Hispana barber shop 471 East Plumb Lane, Reno, NV 89502

"I've been coming here for a couple of years. It's old school and I like that. The lady at the back does a great job with tremendous attention to detail. It's worth the wait because this place is always busy. Everyone is friendly. My Spanish is very rusty, so I do not converse much, and that's fine."

"The barbers got an attitude, specially that lady at the end. When you come in nobody greets you and there’s no sign in list or tickets, is whoever they like to be next. Too expensive, Worst haircut I ever had."

"I showed the lady there specific details and pictures of how i wanted my hair, i even told her i didnt want her to cut off the top of my hair and yet she decided to cut everything. She didnt even make it close to how i wanted it be. The only thing she left long were my bangs which made it look ridiculous and uneven. Worst haircut ive ever gotten but atleast she did do the back of my hair fine"

"so the reason I give 2 stars is specifically for the lady that works there, I'm a persistent customer there let me make that clear and i have gone with her before,but on this day...I asked for a specific detail on my hair and showed her pictures exactly how I wanted it and she basically went forward and did it how she wanted,very adamant that she couldn't do it how I wanted when the picture is right there how i wanted it,my mistake to go forward and try,nothing close to how I liked it and I chose a different style,she proceeded to cut my hair aggressively and fast...NEVER ONCE DID SHE ASK ANY QUESTIONS THROUGH THE ENTIRE PROCESS. As nice as I am,I STILL TIPPED HER! I don't know why some barbers would even question what a customer wants and go against it and if they can't do it just ask questions or just admit you can't do it. her excuse at the end was "I wasn't explaining myself good enough to her". "VERY PERFESSIONAL""

"The barbers here are amazing. But, they need to get into the modern day with their customer service. There’s zero frills with this place - there’s not even a checkin list or website - WALK IN ONLY. So you’re often waiting for hours for a 20min haircut. It’s cash only. No shampoo. And they randomly close the shop, like today, so when you drive out of your way to go get a cut and find out they’re closed after arriving. They need to get into the 21st century. My life is too busy to be able to waste this much time for a good haircut."