SmartStyle Hair Salon 2310 East Serene Avenue, Las Vegas, NV 89123

"Bea was professional and very concerned that I like my cut . I did any highly recommend"

"Janice is the best. I love the way she does my hair. Great color and highlights."

"I airways get a good cut and perms too. There problem is not enough stylists. If I drive to Walmart for a cut they only have one person working. And they should be open at least till 6:00"

"Be careful getting your hair done at "Smart Style" I had my hair braided there a couple of months ago, and although the stylist is no longer there, she damaged my scalp. The stylist braided my hair so tight, until it left me with "Alopecia" in the middle of my scalp. I went to the shop 2 days after the "Stylist" braided my hair, to advise her the braids were too tight. She didn't offer to re do my hair for a discount, or refund my money; she simply told me to take the braids down. After I took the braids down, I contacted the "Stylist" by text, and showed her pictures of my scalp, and she never responded. I didn't realize that I had "Alopecia" until I had my hair done recently on October 14th, by a "Professional" at another shop. At that point I contacted Smart Style to advise them what happened. First of all, they tried to put the blame on Walmart, and stated they simply rent their salon out of Walmart, however Walmart is responsible. Although when you book the appointment, it is booked through Smart Style, and the shop states the name is Smart Style. The only association with Walmart, is the business is inside of Walmart. Smart Style did however offer to pay back a fraction of my money. I was charged hourly to get my hair braided, and it took the "Stylist" approximately 3 1/2 hours to braid my hair. She also stopped several times to assist customers. I also provided her with a $35.00 tip, so I paid close to $400.00, which is absolutely ridiculous! I was later informed by Smart Style that they do not even provide the type braid service this Stylist performed; although one of the services on their website "clearly" states they do "cornrows" by the hour. I was refunded only $170.00, although I produced pictures of my damaged scalp. I also have a copy of the transaction from my husband's debit card. I also went into Walmart, and asked to speak to a Manager to inform the Manager of my complaint, but was told Walmart is not responsible for Smart Style, they only rent space to them. Although, I personally feel that both Walmart, and Smart Style are both responsible, I do feel that Smart Style holds the majority of the responsibility. However, Walmart should not rent space to this business, if they're not going to take responsibility for customer service complaints. I would caution anyone who decides to get any services at Smart Style to make sure that Smart Style is going to take responsibility for any damage to their hair, or for any complaints. Another excuse Smart Style used is that the Stylist no longer works for them. However, I seen the Stylist, at Smart Style doing hair weeks after, I reported to her that she damaged my scalp, I doubt if she was terminated, she may have resigned, because she felt that I would complain!"

"Come on in and check out my Tallented Stylist. Mid January I came in as Manager having the most Talented Beatrice on my team. Jessica West and Carla Nielsen (previously of Supercuts) join me. Marie Jane William's has also joined our team.. So make your appointment for that little pick me up or come on in and get a New Style. Looking forward to seeing all your beautiful faces.."