Walgreens,

7755 North Durango Drive, Las Vegas, NV 89131

"2/27/2024 734pm. Long story short, old insurance wants me to pay for stuff they approved starting the new year. 1/2/2024. I had new insurance starting 1/1/2024. But old insurance approved it anyways. Old insurance wants me to pay 131 dollars. I shouldn't have to pay anything this is clearly the insurance doing. So now my new insurance has no problem paying it but I have to go through this long process. I have to get all this documentation. So after calling talk to Maria who works in the pharmacy. She was very kind and helpful on the phone when I called. Then I came in and got me everything I needed. I also had to wait like 30 mins and Maria kept on informing me and checking up on me. Thank you to the manager on duty as well."

"My family has been using the same Walgreens for about 15 years. Everybody's extremely friendly they know you by name. They do not go through employees. People that work there seem to be happy. I actually left an item there and they went and took the time to look through the camera to find where it was and I was able to have it returned."

"Horrific place to get vaccines. Why even get an appointment??! We still waited 90 minutes!! Do NOT use the pharmacy for vaccines. We should have read the reviews. We were the only people getting vaccines and it still took this long. Employees have no explanation and don’t communicate how long it will take."

"Made an appointment to get a flu shot and got there on time but waited an hour to get it. Walk ins were called before I did when they checked in after me. It wasn't terribly busy, only about 6 people waiting including me. No point in making appointments if they're not sticking to it."

"This location just like the one at Durango and Deer Springs allows the pharmacy technician to give ANY vaccines. This change happened during the pandemic and still has not reversed since. If you're coming for a vaccination--ANY VACCINATION, then the pharmacy technician will give the vaccination. You go to the area that says COVID-19 vaccine check in but it's the check in for ALL VACCINATIONS. Fix the sign to say Vaccine Check-in. You may have someone lose their place in line by following directions. When scheduling your appointment online, they have you complete a form. It's a waste of time because they ask the same questions in person and have yo7r complete a form. Alright Walgreens, I am a believer in working smarter and NOT harder. While there's multiple people in the pharmacy area working, I was the only one waiting to get a vaccine. One person picked up mess in the pharmacy. At this point, I'm not sure why there's a long wait. I've been waiting for 33 minutes and counting and still have not received my vaccine. There's not a lack of workers. I've counted nine. Yes, I'm still waiting and haven't been waited on. At this point, I would NOT recommend this location either. It's evident that Walgreens management doesn't care. It's past my appointment and I came early as it stated online so that my appointment wouldn't be canceled. To the regional manager and CEO, please get these store locations under control, so that customers can come in and out in a timely manner. Evidently, you're not aware of the saying that time is money. During this entire wait no one checked in on me to say that they're coming or its going to be awhile."