Lionesse Beauty Bar 3377 Las Vegas Boulevard South, Las Vegas, NV 89109

"Absolutely the worst. An embarrassment to the hotel. Their sales people sit outside their shop and harass anyone who walks by. Gross sales tactics. They're also selling snake oil. Someone I know walked in there and the package they were originally offering dropped in price from $280 to $100 when they said they weren't interested AND they'd throw in a $60 bar of soap..... $60 give me a break."

"0/5 Stars Fraud and A Scam To those who, like me, have left Pearl De Flore with a bag full of products and a sinking feeling of regret, I hope my experience provides clarity and understanding. You're not alone, and you're not at fault. Even with my background in marketing and communications, I fell for it. There are some things you can do to protect yourself in the future, but first, take the following steps to stop the fraud: 1. Immediately contact your credit card company or bank to begin the fraud complaint process. 2. Contact the retailer. The credit card company must know you’ve attempted to resolve with the retailer. 3. Keep detailed notes of your experience (for your credit card or bank complaint paperwork). Save receipts. Record any communication with customer service. Save email interactions. Take pictures of the defective products. Include misleading claims and unethical marketing tactics. 3. Share & Warn: Write reviews on all review sites and social media. Contact the Better Business Bureau (BBB). Share your experience without feeling shame. The retailer's unethical marketing tactics were designed to pressure you and put you in a vulnerable position to make an impulsive purchase. Pearl De Flore response to negative reviews shifts the blame onto franchisees. Reputable franchise brands emphasize ethical sales tactics and hold their franchises accountable for protecting the company's reputation. UNETHICAL MARKETING TACTICS (any of these tactics sounds familiar?): 1. Psychological Tactics (Insecurity, Flattery, Fear): First, you get hooked with a “free 60-second” under-eye tightening treatment. Then the bait and switch comes. Insecurity: They create insecurity by making seemingly well-meaning comments about your "flaws" or “age-related” concerns. In a split second, something you hadn't been concerned about now becomes a glaring issue. This is designed to catch you off guard. You go from a neutral or even confident state to feeling vulnerable. Flattery: They use flattery and compliments like "You have beautiful eyes." Once they've grabbed your attention, they swiftly shift gears, emphasizing the need for other products to preserve your “glowing skin” as you age. You’re treated as unique and special, and because of this, they’re willing to drop the price and add on extra products. This bait-and-switch method leaves you feeling overwhelmed and more susceptible to making impulsive purchases. Fear: They ask about your relationship status. If you’re married, they push the need to rejuvenate your skin to retain your partner's interest. If you’re single, they push that better skin equals greater desirability. This invasive questioning not only crosses personal boundaries but also feeds directly into deep-seated fears of aging and societal pressures to conform to specific beauty standards to keep or attract partners. 3. Luxury Price: They play on the societal value of youthful skin, self-care, and luxury. They push you into making impulsive decisions by inflating prices, then offer substantial "one-time discounts" and include more free products as enticements. There were no transparent prices displayed on shelves or products. When I asked for prices, I was shown a website. Trustworthy retailers ensure their products are consistent in quality or a refund is issued. 4. Made in USA: Despite advising against buying products from China and asserting their products were made in the USA. When I returned home, I noticed the "Made in China" sticker, followed by a seal stating, “Approved in the USA”. 5. Trustworthy: Assume a reputable front by renting space in reputable locations (in my case, the Venetian in Las Vegas) and have an online presence. I became a vulnerable customer and proceeded with the purchase. For those of you reflecting on similar experiences with this retailer, here's what I've learned and advise – Forgive yourself. Mistakes are a part of life. Everyone has vulnerable moments. But you can turn it into a learning experience that empowers you (and others) to make better decisions in the future."

"Im OBSESSED with this place! Highly recommend, they have the best facial products. My skin is GLOWING. The employees were very polite and super helpful finding the right products for my skin type!"

"Horrible and rude and they strong arm you into buying their products and when you buy their products and don't take it out of the store and decide you don't want their product they refuse to give you your money back. At no point did i take the products out of the store and At no point did I see a sign with no return policies and when I mentioned it the lady pulled a small sign 6x8 of a top shelf behind the partition in the corner where noone can see it. Then the lady said she didn't work there but yet she is sitting behind the registrar. She was also texting the manager about our complaints and wanting our money back he text her back "yeah good luck with that "."

"They stop me randomly at the mall , and guided me inside the store it was a little suspicious at first. But I did end up spending almost 2k on skin care product. I have to say I am very impressed of the results and services offered. Ella my consultant was amazing and very knowledgeable. I will definitely come back on my next trip to vegas"