Columbia Dental

"Dr. Vi and her staff are amazing. I had really deep decay and she was able to save my tooth from needing a root canal. She's very gentle and friendly and so are her staff. You can tell she really cares about her work and I can't thank her enough. The quality here is top notch, I highly recommend Columbia Dental! You won't be disappointed."

"Columbia Dental is the best! Dr Vi is amazing and incredibly patient. Taylor, Cindy, Chole and her entire staff are so kind and simply wonderful. I'm so grateful to have my smile back."

"I never understood people not liking going to the dentist until I tried this office. They left me in horrific pain for over a week and I still gave them another chance. I was rewarded with them wasting my time and being dishonest about their pricing. I have had bonding on my front teeth for decades and had a tiny chip at the bottom of my front tooth which happens frequently. It’s usually a very quick visit to repair, but my previous dentist sold her practice. I decided to give Columbia Dental a try. It is closer to my house and most of their reviews were very good. They do not run on time so I was there for quite a while. As a new patient, they required a full set of panoramic x-rays. I finally did get my tooth repaired, it took a much longer time than ever before, but the work was good. After looking at my x-rays, Dr. Vi told me that I needed a root canal. I had no pain or issues with the tooth and it hadn’t even been 6 months since my last dental visit but she said most x-rays don’t show the area where the infection was and pointed out an area above my tooth root. Conveniently, they have an endodontist that comes to their office to do root canals. I met with him and he said it absolutely could not be anything other than an infection and even with the root canal, I had a 50 percent chance of losing my tooth so I scheduled the root canal even though I had a bad feeling in my gut about it. I decided to take a strong antibiotic for the week before the root canal even though I had no symptoms of an infection. I’ve had several root canals and they were all easy and painless. This was different. He was very rough using what felt like a power tool drilling and stated he almost missed a root, but I figured the equipment probably changed over the years. The pain was indescribable. I took leftover narcotic painkillers and was in agony for a week. I could not sleep, crying uncontrollably holding ice packs to my face. My nose was pouring and my sinuses hurt on the side of the root canal and I had post nasal drip. The office contacted me after I wrote a review and I spent the entire week going to the office every single day to have my bite adjusted but it just didn’t help. Finally, I asked them if they would prescribe a steroid pack at the recommendation of a friend. They called in antibiotics and a steroid and after taking the steroid I was better in two hours. They said it was due to the severe infections (with no symptoms), but I think it was severe inflammation which is why the steroid worked so quickly. My nose continued to run for a week. Dr. Vi is very nice and so is Cindy in the office so I decided to give them another chance. I called and made an appointment after I chipped bonding on my other front tooth and to get a replacement top mouth guard to wear at night. I was told a set of top and bottom would be $400. I figured that price was fine even though I just use the top. The first available was 8 days later during my work day so I put in for time off work. My appointment was for 2:00. They again took pictures and x-rays of the tooth even though it’s just a tiny chip at the bottom of the bonding. Then they bring in a bunch of different mouthguards to choose from and I tell them I just want the same simple mouthguard I’ve always used and pick out the one that I think is the closest to what my previous dentist gave me. Cindy tells me it will be $700, but I’ll get a set of four. I ask if I can just get one mouth guard for my top teeth and Cindy tells me no. I decide to skip it. Now, it’s been OVER 1 HOUR since my actual appointment time and Cindy comes back in and tells me that the dentist said my filling is going to take a very long time and she can do it at 4:00 (2 hours after my actual appointment), but it would be better if I just came back the next day. I used my sick time to take time off work and time out of my day to sit in their office and get nothing done to their bad time management and dishonesty about their pricing."

"Columbia dental is the best dental place in Las Vegas! I have been going here for 4+ years now and will never go anywhere else. Staff is always super friendly and knowledgeable and treatment is excellent! I highly recommend to anyone looking for a dentist! Very kid friendly too!"

"Just moved to Nevada and was looking up new dentists for our family. I checked my insurance provider list and called them up. I spoke to a "Cindy" who shows to be the office manager on the website. I let her know I was looking for a dentist and needed to confirm if my insurance was accepted. She asked what insurance I had and I let her know. She then abruptly says, "Oh, we are not taking new patients". I asked not even if we are new in the state? She said, "no." I asked if she knew of anyone who was and she cut me off saying, no. Before I could say that it states on the website that they are accepting new patients at ALL locations, she quietly says bye and hangs up. So glad I didn't get the opportunity to go in to what sounds like a ridiculous place. Very poor customer service, poor etiquette, and very poor management skills. I hope her boss knows she turned down 3 potential patients. After calling another place, I am blessed to say that they handled the call in a professional manner and gained 3 new patients. I would not recommend this place due to the improper handling of a customer call and service. I may not have gone into the office to have received this service, AND I am so glad I didn't have to. She proved to me over the phone just how they care for patients. I dislike writing these types of reviews but her manager or boss needs to know how poorly she handled my call and how abruptly she turned me away. I've worked as a manager more than 15 years in a healthcare setting and now work for your level 1 trauma center. I know how to deal with customers, patients, and families. Stay blessed and hope you do not encounter this problem with this place."