Smile Horizons Dentistry 2810 West Horizon Ridge Parkway, Henderson, NV 89052

"Updated: Appreciate the owner’s comment. Maybe I did not provide a clear history of what had happened. The first thing of locating a new dentistry, I’ve called and asked specifically if my insurance is accepted - which I received confirmation of. Which then I proceed with setting up appointment, providing all details of my history/ insurance information and received multiple appointment confirmations throughout 3 weeks. The call I received 2 days before my first appointment was simply notifying me they do not accept my insurance. No explanation of what had changed in the past 3 weeks. If it’s a simple mistake, a simple apology would be the appropriate and right thing to do - which of course I did not get that and the whole experience shows me how little you care about patients. Doesn’t matter if you’re a small family own business or a big business, you can feel if they care about their patients or not in a short interaction. —————————————————————— As a new patient, I made an appointment t to see a dentist approx. three weeks ago. I submitted all the information including the insurance information in person. Two days prior to my appointment, I received a phone call stating that they don’t accept my insurance and asked if I want to continue proceed with seeing the doctor. Would go see the doctor when you know they don’t accept insurance, after paying for your insurance premium? Why couldn’t they notified me earlier? Why it took them almost three weeks to find out? Who knows how long I have to wait until I find a doctor and when they can take me. If they can’t take care of administrative tasks, I am not sure how they can take care of your dentistry needs."

"I found Smiles Horizon in a pinch and I have never felt better about visiting the dentist. Starting with my experience with the front desk staff I felt I had made the right choice. Jennifer is hilarious and personable! Both gals at the front are a great fit for the face of this office. Dr. David is wonderful she’s so understanding and not judgmental. Your care and comfort is her ultimate goal. Patrice, Amie, and Kevin were also gems! They truly care about your comfort while you are going through treatment. Patient education is TOP TEIR at this location. What an amazing team from front to back! The office is beautiful and very well kept. They have top of the line technology and tools. It hasn’t been long since my visit, but I am already seeing and feeling more improvement than I have ever felt elsewhere."

"Smile Horizons Dentistry is the best. Dr. Kathleen Uy and her team are total pros and they always provide quick, reliable, and unbeatable service. They always go above and beyond for all dentistry needs. Very highly recommended."

"I fell in love with the place the first time I stepped foot in here and have been going back ever since. From the kind and professional staff, to every staff being knowledgeable and can explain everything that is going on, I wouldn’t want to go anywhere else for services. They have water, coffee, and tea for your use while you wait. If you schedule an appointment they have been prominent at getting you to the back as scheduled ! Good job SMILE Horizons !"

"Always an amazing experience at Smile Horizons. As someone that had extreme dental anxiety, I’m happy to have been a patient with them for over 2 years now and always have a great experience. The staff is professional and a delight to interact with. All the dentists that I have seen are always gentle, communicative and make my exams and cleanings pleasant. Not to mention the office is beautiful. Highly recommend."