Bassett Flooring Inc. - Abbey Carpet of Truckee
10800 Pioneer Trail, Truckee, CA 96161
Hours open
Monday:
9:00 AM - 4:30 PM
Tuesday:
9:00 AM - 4:30 PM
Wednesday:
9:00 AM - 4:30 PM
Thursday:
9:00 AM - 4:30 PM
Friday:
9:00 AM - 4:30 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
10800 Pioneer Trail, Truckee, CA 96161, United States
About the Business
Bassett Flooring Inc. - Abbey Carpet of Truckee is a premier home goods store located in Truckee, California. Offering a wide selection of high-quality flooring options, including carpet, hardwood, tile, and luxury vinyl, this store is the go-to destination for homeowners looking to elevate their space. With a team of knowledgeable experts on hand to assist with design and installation, Bassett Flooring Inc. - Abbey Carpet of Truckee provides top-notch customer service and a seamless shopping experience. Visit their location at 10800 Pioneer Trail to discover the perfect flooring solution for your home.
Reviews
"Bunch of cool dudes working there. One of the guys looks like Tiger Woods"
"Don't buy from this company! I would recommend that you find another company that stands behind the products that they sell! The salesman recommended Summit brand hickory hardwood for use over radiant heating. When the product arrived at the house, my installer (Bassett was too busy to install) pointed out that the manufacturer instructions said not to use the product over radiant heating. I called Bassett and they said that it was fine if done correctly. I had them come out to the house, meet with my installer and give them instructions/products to use. Within a year, we had cupping/warping of the flooring. Bassett has blamed the installer, said that it was because of the slab and even that they suspected that the waterproofing was not "glassy" when put on (they weren't there). It has now been another year of back and forth with Bassett and now their insurance company. Bottom line, fine a different company to buy your flooring from - these guys refuse to stand behind the products they sell or take accountability for recommending a product against manufacturer recommendations!"
"They did my carpet in June 2020. Carpet is great. Install guys broke a door and promised to fix it. It has been six months and no fix. The broken door is 100% forgivable, but refusing to fix it is not forgivable at all."
"Fabulous custom Hardwoods made in California with board up to 12' long. Also Natural Wool Rugs."
"We had Basset quote and install ~$7000 of high quality carpet in 3 rooms. Their pricing was competitive. The execution - measurement, quotation, installation, movement of furnishings, clean up was excellent and prompt. All our organisation was done by phone and email. They kept us up to date and co-ordinated with our property manager efficently. As said, the end result was excellent. We were very satisfied and would recommend them highly."
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