Big Bear Automotive Repair Inc 1730 River Road, Tahoe City, CA 96145

"I have used them twice now. The oil change was just routine. When my Jeep made a screeching noise while driving it and then had a bad smell with some fluid leaking from underneath it I feared the worst. But after dropping it in they found the problem and replaced my air conditioning compressor that had seized."

"Popped in here without an appointment needing my engine under shield reattached after it had dislodged in the snow. They immediately got it on a lift, reattached, and I was on my way 30 minutes later. Made my day."

"Mark and his crew have always been fair, reliable and competant. You can count on them to do a good job and deliver on time. We have been customers for over 20 years with various model Toyota cars and trucks."

"I brought my truck into Big Bear automotive in July to have my power steering pump fixed as it was leaking power steering fluid. I was charged $430 dollars for a diagnostic and a tightening of the valves. Fast forward a month and the power steering leak persisted. I called Mark and explained what had happened and asked if he could give me a fair deal/price to repair the pump given that the leaking persisted. He was unwilling to negotiate as he would still have to run another expensive diagnostic. I’m just another local trying to make ends meet working in the service industry and simply don’t have a the time or resources to pay for another expensive fix when I thought it was taken care of initially. I was disappointed with his service and will not be returning to this auto shop."

"Mark and his staff are always professional and do great work. Had my truck lifted/aligned here and some other work. They had it ready in less than one day both times and the cost of the labor was extremely reasonable. Mark is patient and always happy to explain or answer any questions related to the requested work. Highly recommend Big Bear for any automotive work."