SEPHORA at Kohl's

"Well stocked and not too busy at the time I went, on a late Sunday afternoon."

"My review is based on the service I received. The associate who helped me, Ebony, was attentive, friendly, and helpful."

"Probably the worst Sephora experience I've ever had. Staff seemed like they didn't want to be there. No basic customer service skills. I told the girl working that I would like to purchase a specific perfume. Fragrances are 20% off right now. First she asked if I had a beauty insider account, I said I do, she asked for my email and I asked if I could give her my phone number instead, and she dryly responded "what's your email." So I gave her my email, then she starts asking for phone number, birthday, full name, so I said "oh I already have a beauty insider account..." and she said this was actually to sign me up for Kohl's rewards... I don't want a Kohl's rewards account, I've literally never shopped at Kohl's in my life. I thought it was a little weird that she'd try to sign me up without telling me what she was doing. She finished the transaction and when I got home and looked at the receipt, I realized she not only grabbed the wrong perfume but she also didn't give me 20% off even though I saw the person in front of me in line get the discount. I'll give two stars instead of one because at least the store was cleaner and had more items in stock than the old Sephora that was inside JC Pennys. I'll never come back here though, I'd rather shop online."

"Writing a review for Ju-Ju who helped my friend find the perfect shade of foundation and other makeup essentials ahead of her last minute shotgun wedding. We came in with no idea of what we needed and had very little time before her hair appointment and Ju-Ju was an absolute STAR. Best Sephora experience - thank you!"