Shoe Palace

"They canceled an order even though they had said item in stock. My bank was charged with no intention of fulfilling my order now I am stuck with trying to get this issue resolved and I am unable to get ahold of them. BUYERS BE WARE!!!"

"I urge... STRONGLY urge NO ONE to shop here. The guys working here are more concerned with hitting on female customers and the rest of the staff look at you like trash if you're not wearing the dopest street ware brands with fresh sneakers.... I ask to try on a pair and I sit around waiting for 25 minutes just for them to bring them to me.... They turned out to be too big so I asked for the next half size down... Same thing... Im waiting and waiting and waiting. People are purchasing things, other customers are being brought shoes to try on and I'm being completely ignored. All I did was ask to try on a pair of shoes. I eventually left without buying anything and another Shoe palace with employees that have no idea what customer service is let a sale walk out the door....a $230.00 sale walk right out the door at that."

"Denesha helped us pick out our new sneakers, her positive energy is so uplifting like a breath of fresh air. All the staff here were amazing and went above and beyond. we felt so supported and appreciated!! We will definitely make it our tradition to buy shoes here every time we come to Las Vegas! Thank you !!! They have a huge selection of sneakers as well with good prices!"

"Shoe Palace in Venetian made his day and mine with a couple different options for nephew. Told him pick whatever ones he wanted for being a good kid!!!"

"The rep that was helping me was AMAZING! but her manager was not willing to correct their error! I was already checking out with a beautiful pair of pumas that said it was 49.99, well when she rang me up it was almost $80.00, when the rep reach out to her manager she said a customer must have changed the price, when I asked her of how was I supposed to know she just said there was nothing she could do and walked away to the next register."