CV Performance

"Been weeks so far ans Order has not updated or shipped. Have sent multiple emails to their customer support and no response. I should have known after 1st order last year that they don't think their customers need the parts that were ordered. Be nice to have parts to get bike running again"

"Ordered KLR650 CVK40 slide. after 12 days still no confirmation of shipping, Company promptly billed my credit card, but as of day 12 still has not shipped order. Have attempted to contact company to no avail. No customer support phone number. As of today, very poor customer support and therefore cannot recommend purchasing any products from this company."

"***Final update*** 5/22/2021 Please read my entire review if you'd like to know my experience with cv performance. I just received my order 4 days after cv contacted me via email. The entire and correct order of quality parts. These guys have been in business for decades so I was very concerned when I didn't get my parts when I should have. However, it turns out the USPS is at fault for that. I personally believe it. Whether you do or not is up to you. If you order parts from them, keep an eye on the tracking number. If you don't receive your parts in 10-12 days, send them your email and order number through the contact us menu on their page. They will respond in less than a week. If they don't, don't be afraid to contact a few of their authorized dealers. I am very satisfied with my parts now that they have arrived. I will be ordering again in the next few days and will post a review for that order with hopefully little to no complications. Thanks CV. My bike now runs like it should. **Update** 5/18/2021 I got an email from them today. It looks like it was on USPS losing the package. I sincerely hoped it was USPS's fault since this company came highly recommended. They are shipping me a new order priority mail. I will update once again when I receive it. **Initial review** 5/15/2021 I've heard so many great things about this company. I ordered parts from them over a month ago in early april. Same thing everyone else is saying. No contact from them, nothing other than shipping label created. Definitely starting to get worried."

"Similar to other reviews, I ordered a few parts two weeks ago. I saw the COVID update saying it may take an extra 5 days, but the USPS tracking still shows Pre-shipment. I'm hoping it will come soon as I need to get my bike back up and running. I sent a couple emails along the process and never heard back, there is no phone number on their website and the one on Google has no voice mail option :|"

"Starting to worry that this company is a scam. Order placed at the beginning of June 2020, said it shipped and still has not arrived. Was sent a tracking number, Tracking never showed it was picked up, only a label made. Where is it?? Company has zero phone number listed and once you find it through a google search you can never talk with anyone directly or leave a message... only asks you to submit your request online, which I have done. I understand this is a trying time, but customer services is still important and this company is poor. At this point, I'm done with them and just want my money back."