GIVI USA Inc 506 East Glendale Avenue, Sparks, NV 89431

"I bought your signature arcs. I bought your signature monekey panniers. I bought adapters for archwires. and your saddlebags don't fit your friend. You ruined my whole vacation. I can't go on a trip because you are cheating in advertising. Say your products are perfect for each other. on the arcs, one fastening on the saddlebags 2."

"My husband went by this place, to check on getting some boxes for his 650 2020 Suzuki Vstrom. There were employees coming in to get ready to open. So when they opened my husband gave them about 10 minutes to be completely ready so he walks up to door and sees that you have to have appointment to go in. So he went back to his truck and got his cell phone and called in to business and ask if you have to have appointment to come in and look at some boxes and there reply was we aren’t open no one can come in and look on the sales floor. In other words they just cut my husband off real fast. And my husband told them he would just take his business else where, and they hung up first of all they must not need to make any sales cause if they did they would take care of the customers needs. I wouldn’t recommend this place to anyone they are very rude and they really don’t need your money from a sale. I don’t even know why they are even there. By the way we got our boxes else where and we are very happy with them."

"Noah at GIVI totally hooked me up with the proper setup for my DLM36 side cases! Thank you!"

"I had ordered a Givi E 450 top box from RevZilla back in March 2018 in June the rear reflector had cracked and come loose while riding due to over tightening at the factory according to Givi Tech Noah.I was told by him that they would be getting those lenses in because it was a very common problem and he would let me know so we could get it fixed.Ok that was June' 18, I called Givi in July and was told to stop by with the box so Noah could take a look at it, so I did.He told me the next shipment of gear would be in 2weeks, No Luck There. Checked back a few times, gave him My Email address and phone# again.Still Nothing.Dec2018 called again, same story No Lenses,No Call back, No Product,No Email.Hey I have no problem paying for the Part ...Just get One!!!!Very disappointed.Im riding around with Your Box,Branded with You Company Name, people ask Me all the time What kind of Box is That?? How Am I supposed to say Anything Good about Your product? Or Service? I'm Sorry but at this point I guess I have to find another box, What a Waste of $$."

"Wanted to like these guys. Noah in customer service did not reply to email inquiries. Don't waste your time with bad / lazy customer service. SW Motech / Twisted Throttle was more than happy to reply to my inquiries, and take my money. In a market with lots of similar products, customer service is important to me."