Galfer USA 4388 North Carson Street, Carson City, NV 89706

"1990 Suzuki VX800 Well, honestly I was just looking at the website to see what they offered and how easy/difficult it would be to get a part for my particular machine. As usual I looked at the menu and utilized their drop down options, and as usual my particular bike was not listed. I usually stop at this point and move on BUT decided to use their "Inquiry Request" form and see how long it would take. Here is were I have to be realistic, this could be a small operation where all the employees and owner/operator are probably working and answer inquiries in the evening, no problems, I can wait. The following day a representative by the name of Stu answered back and stated they did in fact have the specifications for my ride, he listed the item number and price and added if I would like to go thru with the order I can call. He also apoligized for any inconvenience since my bike was not listed, but lets face it folks, if they listed every single bike manufactured since the dawn of time I would be on that site all day. Call I did, it was Stu that picked up and after 30 seconds he knew who I was by motorcycle type. Stu took down what color line and banjo fitting (Natural of course) and of course "CC" and mailing address. He did ask how much of a hurry I was to get the lines. As I stare out the window and see 4" of snow on the ground "sigh"...."Not in a hurry Stu, they get here when they get here". Everything verified via email to include shipping information and within 7 working days 2 beautiful steel braided lines arrived at my door step, box O goodies with stickers too!!....... Now if only Stu can ship the riding season in a box :)"

"Ordered part for my son’s Harley for Christmas. John at Galfer went beyond to make sure I got it in time I appreciated his help and courtesy extended. Highly recommend"

"A great efficient company. Emailed to get a custom order done for a VTX 1800 Clutch Line and Galfer came through with what I needed right away. Looking forward to doing business with y'all again"

"Probably the worst customer service experience I've ever had buying performance parts. Rarely responded to emails, or returned my phone calls for parts I had on order for months that never shipped. When I finally requested a refund they only sent 11 dollars. Called back to find out what was going on, and to get a full refund. They said I would have it in a few days. I still haven't received my refund of 1100.00$"

"I had bought Galfer rotors, lines, and pads a few years ago for my CRF250. Love everything about them. I am writing this review because I had small wear area on one of my brake lines. I had sent a few pictures to the company of the wear area and they had a new replacement line in the mail within one day. I forgot that they have lifetime warranty on the products and was so stoked on how fast they honored it. It is nice to see a company back their products with pride. Thank you Galfer!"