Brooklyn Park Pet Hospital

"Having used another local vet for years who we've had increasingly bad experiences with, we were forced to call around for an emergency with our elderly cat this week and found that our usual place did not have any vets in that day. Brooklyn Park Pet Hospital was readily available to see us and after some deliberation we decided that our 23-year-old cat would have to be put down after a (likely) stroke incident. Our experience with the vet, techs, and staff at this location was honestly far above what we were used to. They made the decision-making process and whole procedure as calm, comforting, and compassionate as possible! If I could give them more stars I would. We will definitely be scheduling any future appointments at this location - they've earned a loyal customer Oh, and the price for the exam and euthanasia was slightly cheaper than we were used to as well."

"Previously we had left a 5 star rating being our first visit was so amazing. The second time we went unfortunately our tech, Mindy, gave us an entirely different experience. I believe it’s important to be apart of your pets visits, and without any explanation she took our cat Freya told me to wait where I was and then just dropped her back in the lobby without any information. I had expressed a concern that wasn’t even acknowledged. We will not be returning."

"I've used this clinic for decades and have trusted them with all my pets. The staff has always been kind and compassionate. Their veterinarians are excellent; knowledgeable and great with the animals. For what it's worth, I dont think you'll find a better vet in the Twin Cities."

"We were looking for a new vet for our cat and came across this place. They were able to get us in the next day as a new patient and it was a seamless process. After our first visit, we are extremely happy to have found this place. The staff are so patient and caring around nervous and scared animals. Our cat hid under the towel because it made her feel safe, and they even go to the extent to add into her notes to have a towel available for her to hide in for comfort when we are there for future visits. Thank you to all of the staff, you made our experience the best it could be. We are extremely happy and will be recommending to anyone in our personal lives who’s also looking for a new vet. Thanks again! We are so grateful for everything you guys do."

"My goodness, where to start with praise! The hospital took the best care of my puppy & what stands out to me is the wonderful customer service provided. Katie, was so genuine and kind & considerate with her communication. She simply made me feel at ease, and she even texted me information that made me feel much better about the operation. Thank you so much, thank you for all you do and please continue to follow up with us pet owners. We are all grateful. Special shout out to Katie!"