Blaze Credit Union - Minneapolis North

"Thank you for always providing excellent customer service. Today, Crystal exceeded my expectations when she helped me resolve an issue after I made a mistake ordering checks! Thank you, Spire and Crystal!"

"Wow. Couldn't even imagine what this would be if the company was any worse at customer service. Application crashes constantly, no one is ever nice or helpful on the phone, I keep getting locked out of my account. Rates aren't even that good honestly, too bad my car dealership forced this upon me. Stay away or learn the hard way like me. UPDATE: I was called by someone who was extremely nice and professional. My quick takeaway from the conversation was that she agreed the system was not good in certain situations, and if you want special assistances just enter a negative review and they will try to help."

"My close friend is a member of this Credit Union, and has been long-term. The staff seems friendly, and has been incredibly responsive in safeguarding her accounts during some recent fraud compromises. They seem very personable, and genuinely concerned. With an impending merger, I hope that these solid customer base standards are not diluted or compromised. Check out their options in particular if you are part of a traditional banking system. Credit Unions tend to offer more clients centered services, and this is very appealing."

"I've had an account for many years but don't use the savings account much. Stopped in Northtown branch Friday to get my husband set up with an account, and was told I needed an appointment. Teller said there was a cancellation for a time in 2 hours. We left. What happened to customer service. I've never heard of a business not dropping everything to get new customers. Must be nice that you can turn away people that want an account just because they didn't make an appointment. One customer in teller line, and maybe 2 of 5 offices had a customer, but I guess too busy for us."

"I started banking here and they immediately helped me start building my credit and I was even able to get a car loan. They're really good at helping you reach whatever financial goals you have. Lorenzo was my loan officer and he was a huge help!"