The Oncology Institute 2904 West Horizon Ridge Parkway, Henderson, NV 89052

"BE AWARE!!! I received chemotherapy treatment from the office of Dr Nutan Parikh in Las Vegas Cancer Center 2904 W. Horizon Reach Parkway Suite 201 Henderson, NV 89052 in July, 2023. I was approved by Medicaid for chemotherapy treatment as of July 1, 2023. I did not have my physical card at the time I started, however was eligible to start treatment as of July 1, 2023. I provided their front office with my Medicaid account number/card number. I was told by their front office that I could start the treatment right away but since I did not have my physical card yet I needed to pay cash or credit card and would be reimbursed by their office as soon as the billing department was able to confirm the coverage. I paid $1301.60 for the first two weeks of treatment July 10th-July-15th. I provided the front office with the physical card from Medicaid. I showed eligibility/coverage at the time the services were rendered. I asked for the refund by calling the billing office every 2 to 3 weeks, but never received the refund. The billing department only replies that because Medicaid still owes us money therefore until we receive the payment we won’t be able to release the refund back. When I called Medicaid directly they told me that they cannot hold patients refunds as its illegal, and no matter how much I try to communicate with the office, it was all the same answer… “Until we get paid, we will not release the refund back.” This goes against Medicaid policy!!!"

"I've been with TOI for two years and all I can say is this: I'm very pleased with the medical care I receive at TOI. Also, I'm extremely appreciative to the doctors and to all of the working staff."

"Always a pleasure! I would recommend Dr parikh and his beautiful staff to anyone looking for the best care in LasVegas! Or anywhere !"

"From the front office to Dr. Pahrik I have been treated like family. One of the best I've been to. In all honestly, I feel like a new person because of the initiative taken to get a new medication. So glad I found them."

"The staff in the infusion room is top notch. I barely felt the I.V. go in and I am usually a hard stick. They have great bedside manners and follow protocol to the letter."