Neurology Institute of Nevada, PC

"This place has been very great for me. I got in quickly, out quickly and everyone was very kind. I've had multiple issues with my insurance and have had to call the office multiple times regarding my referrals. Every single time, the office staff had been EXTREMELY helpful in helping me figure everything out. If anyone ever needs a neurologist, I would suggest this place over and over again."

"This office referred me to a lab that doesn’t accept my insurance for basic blood work costing me over $1000 for something that should have been free! I have tried to contact them many times and can never get in contact with anyone who can help me. The receptionist said it shouldn’t have happened and has taken down my number to give to the office manager twice now and I haven’t heard back. At the office I work at we always double check when it comes to insurance and referring out. I started telling my friend who works at a doctors office what happened (that I have Blue Cross and they sent me to Quest) and she immediately stopped me and asked why I wasn’t sent to Labcorp. She also said that most offices will cover the bill under these circumstances since it was their error. The people working in the front office need to be trained much better."

"Run away. Far away. This office is quite ridiculous. I made a follow up with provider from an ER visit. He states he wants to do more testing. I said I would do it if he would fill out my work paperwork that I would miss work for testing. He says "sure, no big deal." I complete testing and am still awaiting all the results and he refuses to fill out paperwork or discuss my still current symptoms and problems. The office lied quite a bit and said they "couldn't" see me again because my insurance wouldn't cover it? Lies. They said they can't fill out work paperwork because it's against the law? And that they want me to sign a release to talk directly to my employer instead. Red flags abound! I should have realized from the previous reviews but I got tricked by thinking he was okay from the time I saw him in the hospital. Again, run away and don't waste your time."

"I would give negative stars if it were possible. First indication there is something wrong is when you walk into the office and see a frosted glass window at reception that you can't even see through. Doctor performed tests and then had me return just to charge me for reading me the results and after that wanted me to come back again. For what? He never offered a solution to my problem. Why would I return? I was charged in advance for each visit. When all was said and done with my insurance company, I had been changed more by the doctor's office than I was responsible for. Never received a check for over-payment. When I call the office, I get voicemail and no call is ever returned. When I do speak with a person, I am always told the person I need to speak with is not in and they will leave her a message. Office manager is non-existent. I have place more than 25 calls to this place without a single return call."

"I just got a bill for a visit 9 months ago and they want me to pay it within 2 weeks. They are not registered with the better business bureau for a reason. The doctor hadn't looked at a chart for a test that I did for over 2 months. One time I refused to go in the office until he looked at the chart and they refused. I also couldn't afford the next procedure to "prove" my illness after blood work, and other tests supported it. The doctor laughed at me when I told her I couldn't afford it. I have never been so mistreated as a person or a patient."