Marianne Hazelitt, D.O. 1397 South Loop Road, Pahrump, NV 89048

"So, if you have only been with MH for a short time now you will know that whe moved to intermountain health. Prior to that she was my dr. for 2 looooooooong years. Yes MH is a good dr., that being said she is a terrible staff manager. Trust me, if you would have had to deal with her staff prior to her career move you would have posted 1 star too. People on the reviews have no reason to lie. I was given a cologuard test in Mar. of 2020. CG stated there was an issue. I called office to get the report, guess what, we have no record of that.. 3 months later they finallly told me the results were MH np told me the test was normal... 3 months! On another instance MH staff sent me to get a blood test, got to the lab and they told me they don’t take my insurance! Ok, I’ll pay for it myself. That was in January of this year, still haven’t seven the results from that test, I called the lab to see if MH had requested the labs in August, nope still at the lab. Say what you want, but don’t bad mouth me, I’m trying to help you out...... P.S. Called for an appt with MH a month ago, “We no longer accept your insurance mr J.” WTH is wrong with people, I’ve even tried to contact MH in person, nope no return call.... Good luck people, I switched to a good firm.... You will to."

"This Doctor is PERFECT. That's why she's so busy ! Bad reviews are coming from SPOILED BRATLIKE people who think they deserve SPECIAL TREATMENT !!! She is GENUINELY interested in people and takes more time with me than any other doctor ever has. SHAME ON THESE PEOPLE WHO LEAVE POOR REVIEWS, CAUSING HER TO SHOW A LOW SCORE OF 1 AND 2 STARS which affects her reputation. Also...She has chosen her staff wisely and they are also meticulous in their treatment of patients . Donna Foote"

"Dr. Hazelitt is an excellent doctor. I used to refer everyone there, however you are going to lose clients if the staff continues to act the way they do. Your voice-mail states a call will be returned by end of business day if you leave a message. No call was received (this has happened on more than one occasion). When I stated this to Cheyenne/Shyanne (not sure of spelling), her response was 'I can't sit here & listen to 40 voicemails & no one else does'. Sometime during the phone call I was told they see Urgent walk in's. I thought this was a great service for my PCP to offer. I explained I was seen at the Urgent Care & was told to f/u with my PCP if imagining was needed or meds didn't work, as this issue was keeping me from working. The only appointment I was offered was well over a week away. When I explained that people DC'd from a hospital or seen at an urgent care are usually fit in when told to f/u with their PCP within a week, I was told they have no openings. I asked for a manager to be questioned about this. Cheyenne stated she spoke with Dawn, NP (there are no managers I was told) & was told there are no exceptions & that there is no room to fit me in sooner than the appointment offered to begin with. When asked again about the Urgent walk in times, I was told that since I'd been seen by UC already (even though what they prescribed might not be working &/or I needed a diagnostic test to find out if something more serious is going on), they may turn me away. When asked on what basis, she explained it would be up to her (the secretary/medical assistant) & the NP. I don't think a medical assistant has the education to determine whether a pt should be turned away or not & a pt probably would not disclose all information to a person sitting in a secretarial position, making appointments. It was repeated to me that she 'can't guarantee you won't be turned away'. If your staff continues to make people feel that their concerns are not important & treat everyone as if they're calling in for a runny nose, you are risking the loss of a good reputation. This secretary was unprofessional. As a 'professional', a better response might have been an apology rather than stating she 'can't sit there' & listen to all the voicemails. I'm highly disappointed with this practice & am considering changing PCPs as this is not the 1st time I've had a problem with the staff. I specifically waited longer one time to book an appointment with Dr. Hazelitt herself as I had a dermatology related issue & was stuck seeing the NP. The only care this practice has been useful for is prescription refills & lab orders, in which I'm never called about but am left to look at & interpret myself by logging on to Quest. Will not be referring anyone here unless this issue is addressed."

"Her staff is rude, and non caring. We haven't even got in to see her for my daughter, and her staff could care less about her needs. I spent ALL week calling over there about a ride assistance form only for them to abruptly tell me THEY will decide if she needs me, her mother, to ride along with her due to her extreme PTSD and anxiety. I call, they leave me on hold forever, then when I FINALLY GET someone, they are harsh, rude and abrasive. I will never ever leave my daughter's side to some stupid arrogant doctor rules. They, like many care provider's here in Pahrump, only care about the $$, patients are their needs are only secondary. Good luck to anyone else who goes there."