Costco Wholesale

"Recently, visits to Costco have been met with disappointing encounters with staff. Both at the entrance and in the food court, the atmosphere felt cold and unwelcoming. The lack of warmth and friendliness from employees is concerning, tarnishing the otherwise positive reputation of the store. A change in attitude is needed to maintain the welcoming environment customers expect at Costco. I love customer no service, its getting so bad."

"Good prices on a great number of items. Know your prices but there are a lot of good deals to be had. The samples are enticing. A good place to go & their hot dogs are awesome both taste & price."

"There are two Costcos in the Reno-Sparks area, and they are about the same distance away from my home, but I much prefer this one. It is better organized, generally less-crowded, and the parking lot is generous. There is almost never a wait for the air refill stations, and the gas lines are rarely bad. Overall, a much better experience than the downtown location."

"For a big box store, they are better than most. They have a wide variety, a good selection, and quality products. I don't consider most of the new hires quality employees. They seem disinterested and unmotivated...but the ones that have been around a while take pride in what they do. Their gas prices are the best in town."

"I just ordered some snow tires and these folks replaced it for me, but my experience was better than just changing my tires. First of all, they did their best and made time to change my tires before the storm despite their busy schedule. Yes, second of all, my steering wheel was very stiff and when I got the tires replaced, it became so soft, and I realize that they went beyond the job description and added some fluid to the steering wheel which I greatly appreciate. The folks were very friendly and knowledgeable, and I would always go there again."