CVS

"I encountered a disheartening experience at CVS, where I faced discrimination due to the right-hand drive nature of my JDM vehicle. The situation escalated unnecessarily when attempting to drop off and pick up my prescription. Despite my efforts to accommodate their concerns, the pharmacist refused to provide my medication, citing liability concerns related to the vehicle's positioning. I believe the situation could have been handled more diplomatically, with a simple acknowledgment of their policy and a commitment to serve me in the future under different circumstances. What particularly disappointed me was the lack of empathy and understanding from the staff. Given my health condition—a leg infection with limited mobility—I felt the refusal was not only discriminatory but also lacked compassion for my specific situation. To address this, I took my prescription to another nearby CVS, where the staff acknowledged the unprofessionalism of their counterparts and expressed disbelief at the situation. This incident has left me with a negative perception of the CVS in question, emphasizing the importance of empathy and professionalism in customer service, especially when dealing with health-related matters. Go elsewhere"

"I went here for a specific item and brand and they didn’t carry it. I usually get the product at any cvs, but an attendant said I would probably find it at a bigger CVS. Their drugstore line of cosmetics is not much to choose from. Staff is helpful!"

"I went in cvs today to get me some sanitary napkins and the manager followed me from the time I arrived to the time I left and the cashier was talking to me as if I wasn’t comprehensive and I told her that I’ve never seen a self checkout in cvs and she was going on and on about other places that were common of the same thing but in away as if I was slow. I am a black woman and I felt uncomfortable in that store and everyone else wasn’t following or talk to like that . I would have gave them 0 stars but this had to get out!"

"Not fair I bought an apple gift card and it was not valid. I have the receipt that it was activated but still didn't work. I didn't want my money back just another card but cvs said no. Never had an issue. Thanks cvs for being crooks. Not too be trusted with gift cards."

"[Generally a friendly experience] - Revoked for reasons below. If picking up a prescription make sure to talk to a person to see if it's ready, the automated response will say it's ready when it isn't... 2+ times and counting. -[Edit]: Moved all business elsewhere, failed 3 separate times to update proper insurance causing billing errors, in-person clerk was unresponsive and dismissive, more trouble than it's worth with available alternatives. -[Edit] Received backbilling from wrong insurances being billed, 500+ so far in costs, CVS offering no recompense."