Carson Tahoe Medical Group Reno 10539 Professional Circle, Reno, NV 89521

"I have great care providers through this office but the front desk staff is absolutely abysmal. They can never pull up my MyChart for check in or check out. I typically get shuffled around between the three front desk clerks until I end up back where I started because for some reason, they don't know my doctor? If I ever need to schedule follow up appointments they "can't help me" so I do it through the MyChart app. Any referrals are going to take at least 3 tries to be sent properly. I could go on for days about the issues I've encountered with specifically the front desk staff at this specific office. Also worth noting, it's not a universal Carson Tahoe issue because I have been to other offices with different specialties etc. and not had one single issue. Just be mindful if this office is where you are receiving care and know that MyChart will have to be your saving grace."

"I only give this place two stars because Dr Gordon is a cool and the nurses are nice as well but the front desk clerk and the rest of the staff is terrible!!!!! When is all of a sudden you have to get a damn appointment to get a lab work done. And the doctor requested too. I supposed to get a Colon screening done as well and I didn't receive anything!!!! Not even a kit!!!! Enough is enough and I'm DONE with this place!!! I'm calling my health insurance provider to make an appointment to see a New Primary care doctor right here in Reno, or i go to St Marys. Because that's where I stay. With this place nothing will never ever ever gets done. Get it together or shut this place down and FIRE every staff up in there including the front desk clerk!!!!!!! That's my review!!!!!"