Saint Mary's Urgent Care Galena

"The lady at the front desk and who flushed my ears was great. She made the experience very pleasant. Very nice and excellent at what she does. The doctor was very nice, too! I love St. Mary’s Urgent Care."

"First time at the Urgent Care. Staff was friendly, professional and caring. Shay was delightful. Dr MCW was excellent. She took time to explain everything and I felt confident in her recommendation. She’s a keeper !"

"I made an appointment online, but when I got there, they were closed with a sign on the door to drive to the NW location. I ended up in the emergency room and was whisked straight through triage into a room for a breathing treatment. Sr. Mary's needs to update their online system to reflect early closures and prevent other urgent care visits from turning into emergencies."

"My visit on February 6 with dr weaver gave me some relief from my ear ache because she removed a small piece of wax in my ear. She also called in a prescription for an ear drop antibiotics to my pharmacy. But the pharmacy needed to order because the medicine was not in stock and with my insurance would cost me $120. I called the urgent care number to ask Dr Weaver or whoever can respond if there’s a substitute if a cheaper one can be used. No response from anyone. I called again 2nd time; no response from anyone who will notify me if another medicine will be ordered. 4 days later still no contact from anyone. They can at least be polite to tell me that an urgent care visit doesn’t entitle a patient for any kind of communication after leaving the clinic. Too bad because I had a good experience the first time I needed help for another problem I had"

"St. Mary’s Urgent Care Galena Facility was amazing. Excellent from arrival to departure. The entire experience was professional and filled with kindness, as well as expertise. I had X-rays taken on knee that swelled huge from a fall. Amazing XRay tech who captured all the correct angles and a fast concise Doctor evaluation of the findings. Thank you for such exceptional care. You are much appreciated!"