Renown Women's Health – Ryland

975 Ryland Street, Reno, NV 89502

"Worst experience. They called to tell me they changed my provider, then canceled my appointment without telling me. They later rescheduled an appointment without telling me then canceled that one too because they scheduled it at the wrong clinic. Renown offers the worst care. Especially when it comes to women's health. I'm 33 weeks pregnant and have taken time off work to go to appointments that they keep canceling. This is the worst company for women's health."

"The ultrasound experience was terrible. We were super excited to see the baby only to be met with “I cannot tell you” response to everything. It was just sitting in silence while the ultrasound person took a bunch of pictures. We couldn’t even take a picture of the baby to share with family which would have been fine if the lady wasn’t so rude and unhelpful. Again, I understand she was probably just telling us the rules and she cannot share results but just pointing out the baby and sharing the rules nicely would have made it a better experience. The midwives we have seen so far, the nurses and the front desk people are super nice. The physician however just wanted to get in and out as fast as possible which came off super rude given that we waited for 20 minutes in the exam room to see her. She barely knew any answers to our questions and spent like 3 mins in the room. The place also gives the vibes of being 50 years old."

"The actual experience at the office is good. No issues there. But I go here to get a depo shot every 3 months and have gotten sick of calling and waiting anywhere from 30 mins to AN HOUR AND A HALF to speak to someone and schedule. They refuse to let you schedule your next shot in office after the procedure because they “don’t schedule that far ahead”. That’s just a lie. The first time I ever made an appointment it was 3 months out until they could see me. So they do they just like to make you waste your time. They have an option to “hold your place in line and receive a call back”. Doesn’t work. They NEVER call back. I cannot schedule on MyChart either like you can at most Renown facilities. Also, no I cannot just call and speak to the staff in office there is literally no option for that. You can press 1 for scheduling and the other two options are for completely different departments. It’s just unfortunate that I have to waste my time on my days off like this. I’m currently on hold waiting to schedule at 52 minutes and 53 seconds. Ridiculous there is NO reason I should wait this long."

"I don't understand this if you have an apt for a date to be induced; your about 5 mins late because your other son had a dental emergency you called them that you are going to be there a little late but like doctors now days think they are so important & will now not take the patient; a high rick patient in this case, had to call the high risk doctor so they can call higher up so patient can get a induced date. For reals what is going on with healthcare now days it looks like no-one cares but they are real fast to bill the insurance! Do better renown!"