CVS Pharmacy

"The pharmacist that was in charge today on 02/28/2024 was extremely rude to me. She refused to fill my prescription today because she said it was already 5 pm and she’s not able to do that. She told me to find another doctor because my physician cannot send a prescription at this time because is too late. She was trying to argue with me. I’m very disappointed."

"I have rarely in my life dealt with blatant rude staff. I've worked in customer service most of my life and understand it's a difficult job but there's a power trip going on with this staff that is unnecessary. I asked for help to figure out how to make less trips to pick up my meds (cancer) and I just don't have the energy and I was chastised by the blond curly hair girl "oh so you want me to make your life easier"???!!! I only asked for help and yes that would be great considering I have cancer. I send my partner in now because it's just so unfriendly and unhelpful I want to cry."

"Gary was good. I bought hot pockets. Moldy as can be. I came back, opened every box of that variety every single one moldy!!!! Expire Oct 24! I did the quality control and I asked for the different hot pot pockets for free and my money back as I had to come back. This place is horrible! I paid cash and inconvenienced my night now he is telling me that he won't give me my cash back. Zero stars!!!! Worst CVS I've ever been to"

"The Pharmacy manager is the worst. I was emailed a customer survey after my interaction which I filled out honestly. I was provided horrible customer service. When I showed up, no one greeted me and everyone was just chatting away (they had no customers). When I was checking out, the pharmacist (who apparently was the manager) still continued her conversation with her coworkers (it didn't sound like it was business related). In my review that I filled out via email, I wrote that all I wanted was adequate customer service, because I think providing good customer service would kill her. YES, that was my review. Apparently.... this person who helped me also got to review my survey, and see my name. She just called me to tell me I was no longer welcome at that CVS because I threatened to kill her?????????? Even though on the phone I insisted that is NOT what I wrote, she wouldn't believe me and takes threats to her life very seriously. I can see where an auto correct could have happened or how she could have just misread what I wrote. Either way she was not willing to have a civil conversation to sort things out, I believe she was already upset that I wrote in the survey that she had horrible customer service (she did mind you). I requested her to send the survey to me so I could see myself, as I know I didn't write any threats in my survey, but she also refused and kept telling me she had it right in front of her. To any other people out there, if you have negative things to say about the pharmacist, do not fill that out in the survey they email you after your transaction, as it goes directly to the pharmacist and she may just ban you from this CVS. When I asked to speak with her boss... I was denied as she's the boss (her words). I WILL BE CALLING CUSTOMER SERVICE TOMORROW TO SPEAK TO SOMEONE ELSE. This manager's behavior is unacceptable. I was trying to provide honest feedback and my words got twisted into a threat. This is NOT OKAY. Good news, the other CVS I frequent, the staff is really nice there."

"I ran into a bunch of problems with having an important medication get denied through my insurance and all three staff members went above and beyond to help resolve this issue. Please forgive me if I misspell their names but I believe it was Sandra or Sandy, Francis, I believe is her name and Daniel. If you appreciate a nice, friendly, staff. I would definitely consider using the Cvs in target on flamingo and Grand Canyon!"