Las Vegas Safekey 495 South Main Street, Las Vegas, NV 89101

"I’ve tried calling this number since the beginning of the school year. Have yet to get an answer. I bought passes for a week and my daughter happened to get sick the last two days of the week so we didn’t use the passes. No refund or transfer to another day. Also not being able to buy a pass the same day to prevent this from happening is total BS. Then you get fined for not buying a pass. New procedures are a JOKE!!! Update 1/15. Alexis, Thanks for being professional and resolving my issue."

"I went to SafeKey this morning to sign my oldest son up. I didn’t really know what to do or even where to begin. Adela Vargas at the front desk was extremely helpful in signing my son up and explaining it very thoroughly. Amazing customer service and a very quick trip, I was in and out in about 15 minutes. Thanks SafeKey and Adela Vargas!"

"I purchased a safe in 2011 from Safe Keeper. In 2016 the digital lock malfunctioned and again in 2017. Jeff called Browning Safes and they agreed to replace the old lock with regular key lock. The service rep Vid came out the following day and installed the new lock. He was very professional and went out of his way to explain the new lock system. After six years, Safe Keeper stood behind their product and provided excellent customer service. I would highly recommend them to anyone in the market to purchase a safe. Randy & Margie Carns"

"Safekey can be a nightmare! They have the worse customer service , they do nothing to try and help. Some of the "babysitters", yell at the kids and hate being there, they act like it's free. Ummm it's expensive!!! They don't keep track of anything for you except when you owe money, but credit days, you better know exactly what days you missed because they will NOT lift a finger. They arrive late!! which is one of my pet peeves (all the parents) We have jobs to be at, get to your job on time!! It's terrible, and nobody ever does anything about it. It's helpful but it can definitely can use improvements as it is a service WE PAY FOR."

"The people who watch my son, are nice. Which is why i gave 2 stars ... But getting ahold of safekey is nearly impossible. I have tried calling three times today , on hold for 16 minutes each time , AND still haven't talked to anyone. Pretty annoying. While its convenient for parents who have to work , its also annoying and inconvenient trying to reach them. For paying $20 just to register and $10 a day for 2 hours , you would think they could answer their phone."