FreeStyle Clothing Exchange

"This was my second time shopping at FreeStyle Clothing Exchange and the store was very busy. It's a little tight inside the shop to navigate through the racks of marked and labeled sizes, but all of the patrons were cordial. The staff were super helpful and professional. I'll definitely be shopping here more often."

"The employees were very helpful. They answered all my questions about the buy counter. Their stock was a bit full, difficult to look through packed racks. Distancing of some of the racks was a little snug. Good organization ideas: type of clothing, size, color, as well as new in and name brand(Lululemon & the north face). Found some cute things and nice brands to use my credit on. When I'm in Reno I'll definitely be stopping by."

"one of the best thrift stores in reno! the store is very organized by size and color. they have affordable prices and a large variety of clothes. be sure to BRING YOUR OWN BAG as they charge you for a paper bag! overall, 5/5 stars :)"

"My number one spot to thrift, so many good items and I never leave empty handed. I also really love how the clothes are sorted by color. It also has a really nice atmosphere with the music they play and the workers make for a great experience. This last time I met Tory and she was very pleasant and helpful, holding onto our clothes as we were browsing and helped us try on clothes, overall lovely to talk to and really appreciated her."

"I had a pretty bad experience here although they do have really cute clothes. I guess their policy is that you drop off the clothes but can’t wait. They give you 24 hours to pick the clothes back up or they take them all. I was not notified of this, so I called them a few days later excited to hear how much they wanted and to go pick up my other very expensive silk items, brand new urban outfitter items, free people items, north face items. I think I got a total of $24 -and there must’ve been thousands of dollars worth of clothing in there. You know they of course kept it and sold it. On my way out. I saw one of my items being sold for $68 which was a white fluffy north face vest. If I remember right, they wouldn’t even tell me what they bought because it was past the 24 hours. I felt completely scammed and I will be reaching out to customer service. Be careful to come pick up your stuff. If it is stuff you’re planning on reselling or if it matters to you be careful with them. When I called to discuss, the person who answered that had a little regard for the inconvenience, or what this must have felt like, and did little to help me, and basically shrugged her shoulders. I did get a customer service number and this was a few months ago so I will be discussing this with them. If they are a good business, they will have an itemization of everything they took, and I will get the credit I deserve. I wouldn’t want to have to get attorneys involved."