Chipotle Mexican Grill
1311 West Sunset Road, Henderson, NV 89014
Hours open
Monday:
10:30 AM - 11:00 PM
Tuesday:
10:30 AM - 11:00 PM
Wednesday:
10:30 AM - 11:00 PM
Thursday:
10:30 AM - 11:00 PM
Friday:
10:30 AM - 11:00 PM
Saturday:
10:30 AM - 11:00 PM
Sunday:
Closed
Photos
Location & Phone number
1311 W Sunset Rd, Henderson, NV 89014, United States
About the Business
Chipotle Mexican Grill is a popular food institution located at 1311 West Sunset Road in Henderson, Nevada, United States. This restaurant offers a variety of delicious Mexican-inspired dishes, including options like chicken with white rice, black beans, fresh tomato salsa, and queso blanco. Customers can also enjoy steak with a supergreen lettuce blend, fajita veggies, cheese, guacamole, and tomatillo red-chili salsa. For those looking for a vegetarian option, the menu includes white rice, pinto beans, cheese, romaine lettuce, roasted chili-corn salsa, fresh tomato salsa, sour cream, and guacamole. With its fresh ingredients and customizable menu options, Chipotle Mexican Grill is a favorite dining spot for locals and visitors alike.
Reviews
"Quite possibly the slowest chipotle I’ve ever been to. It’s short staffed, dirty and overall unpleasant. I dined it at 3pm which is way past lunch rush hour and the line is way out the door. I waited for 30mins in line to get to my order. I’m not sure about the protocol of how many employees they should have per shift but they only had 1 cook, 1 togo/delivery person, 1 food line prep and 1 cashier. The cashier is cleaning and restocking as well. I can tell they’re stressed out but they’re not showing any urgency except the food line prep girl. I forgot her name but she has dreads and was super nice and stayed positive. Everyone should be retrained in this location except her. I definitely won’t be coming back to this place."
"Zero stars for everything. Never has food in stock. They seem to be out of multiple items each time I visited. Floors are sticky and soda is out of flavors. Honestly the gentleman at the front that was managing taking our orders and cashing us out deserves a raise cause no one else came to help."
"This is not the first time they messed up my food. Almost every time i am in there the line is so long because it is so understaffed and the employees always seem like they’re new. My burrito was so small and the portions were not how they usually are because the employee seemed like he didn’t know what he was doing and needed more training. I got bean water and 3 beans in my burrito."
"Ordered a meal for 6 PM on the app. Walked into a line going out the door waited 30 minutes to get my food made(6:30). When the line finally cleared out, the people who were on the line did absolutely nothing to assist the late mobile orders that had all been sitting there for longer than 30 minutes. Unacceptable service, unapologetic, and the girl at the register laughed at everybody when they asked about their orders she then mocked one woman because she asked for her order, but they didn’t have the courtesy to turn around and look, but her order had been sitting there for longer than 20 minutes. Her original order time was for 5:20. She got it at 6:15 pm because they did not look. I wrote a customer service review immediately, so we will see if Chipotle even does anything to make it right. I plan on never using the app ever again."
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