Carson Tahoe Regional Medical Center 1600 Medical Parkway, Carson City, NV 89703

"3/2024 All the staff I've encountered at this hospital have been cheerful and friendly. The Sage Cafe deserves 5 stars alone for its cooks and great tasting food."

"My wife gave birth to our first daughter on 03/04/24 and it was an absolutely awesome experience. Everytime the nurses had a shift change, the previous nurse was very thorough with her exchange of info to the new nurse and they did all of the exchanging in the room in front of my wife and I. Didn’t have a single nurse, doctor, or specialist that we had a problem with, they were all great. My wife did end up hemorrhaging during birth and the doctor was very quick to react and got the situation under control in a very quick and effective manor all while the nurses kept me and my wife calm and informed on what was happening. I would be lying if I said I wasn’t nervous going to this hospital for the birth of my daughter due the rating and amount of negative reviews, but, I would not hesitate to go here again in the future. Even the food from the cafe is awesome! The only thing I think they could work on is the quality of the pillows they give (not just to dad but mom as well) and the accommodation for dads could definitely be better. All in all we had an absolutely awesome experience and I would recommend this hospital for birth to anyone."

"The nurses here are amazing. But this hospital is contracted. They appear to have zero actual employees. Everyone that is contracted will bill you separately and have no idea that you are covered by insurance. So you will have to call 10-15 separate offices to fix everything. And there’s no way to know who will be billing you until you receive the past due notices in your mail. Asinine."

"This hospital is unfortunately the closest one for a lot of us that live in Northern Nevada, and going to one of their Urgent Care Centers or the ER department in the main hospital is like playing BINGO - what kind of service and competency am I going to get today! Worse yet is their Billing Department - they send you one bill and then call and harass you for payment immediately! But, when you need them to correct and process a bill where they made a mistake, it will take months - such an autocratic mentality. AND, let's talk about the cost! One Urgent Care visit where the doctor does not even touch you is at least $450 - beefing up the prices is not going to make their medicine any better!"

"Lived here all my life, ER, hospital, Ancillary service have been just OK. Back office staff needs serious training. Routinely get called, literally within the hour of having to leave for MRI, CT something, to tell me what can't have the imaging or procedure done because the doctor sent the wrong code. WTH....the order surs there two months and scheduled for a well over a month and NOW it an emergency on my part. I can't count how many times CTH has delayed my care and caused me unwarranted stress, anxiety and pain because of this. It's always, we have been trying g to get a hold of your doctor. Well, apparently not, because every time I call, I get a call back, usually within an hour, always be the end of day if call in the morning. Seriously, office staff is not capable of doing their job. If this was a one off thing, I wouldnt be so bothered, but it has happened twice in 2023 and a good 5-6 times in the previous 5-6 years. So, if you look at it as needing scheduled imaging or a procedure once a year for slowly processing problems, then that averages the almost every time. And it's not just one doctor they say they repeatedly try to contact. This last problem, I was in the doctor office to personally ensure that the correct info got to the hospital, then follow up the next day to ensure the email or fax was received and then scheduled appt. So, their staff is great a getting info, confirming info, but not hitting the SAVE button or importing the info toy file. ER care has been consistently above average the past 10 years. Hospital stays, average to slightly below average. Always take an advocate that knows something about medicine...like an EMT friend...or you will get talked at not talked to and you have someone to actually get you help when you need it after sitting in a bed hitting your button for 30 minutes."