Savvy of Lake Tahoe

"Very poor customer service. When purchasing a gift before Christmas I was told I had until January 17 to return items. A week prior to the 17th I tried to return one item which was a bracelet. This gift was never worn in still wrapped in original tissue. I was informed that jewelry is not returnable. I told the clerk that the manager guaranteed me that I could return all items and I was never told that jewelry was the exception. The clerk on duty told me that the woman who sold me the item should’ve told me however, she was no longer working there and was fired. The clerk on duty took my phone number and guaranteed me that the manager would be calling me guess what? No reply, no call, nothing, from manager. as a local with many friends, I am telling people not to shop there anymore. Certainly don’t buy a gift for anyone there because if it needs to be returned, they are liars."

"It is the worst experience I have ever had in my life, the worst customer service, they made me feel as if I was going to steal something, I don't give it zero star because the option is not there, the woman looked at us from afar and that It's annoying, I really would never go to that place again. That is sad!!☹️"

"LOVE the clothing but each time I’ve been in the staff is very unfriendly! I felt like a burden being in there and they weren’t busy. Sad cause I could have spent a lot of money but I’m not going to support a business that has no customer service."

"Love it! From out of town but stopped in 3 different times. Clothes are super cute & stylish, employees are friendly & helpful. I bought 2 hats, a coat, & a pair of cozy slippers & the bestie bought a few cute outfits & shoes. I was hoping they had a website so I could do some more shopping…"

"This store had a really great selection 3-4 years ago. Now I walk in, see the prices of the clothes and feel the quality. You get what you pay for, and unfortunately you’re paying for overpriced subpar brands. Sales associates can be quite rude, and if you don’t look up to their standards, they won’t even acknowledge you. I really used to enjoy shopping here, but now I loathe having to go in there. Just overall, be weary of the clothing quality and the price you’re paying for it."