Sock City

"This store was great until their customer service was put to the test. I am saddened at the outcome. This store initially had my 4 yr old and I so excited. We walked throughout the store and had lots of fun going through the socks. My 4yr old picked out a pair of superhero socks and would not leave the store until we got something for his 7yr old brother. He picked a pair of his brother’s favorite football team and we checked out. We went outside and surprised my older son with the socks, but came to realize I made a mistake and grabbed a size large instead of medium. Within a few minutes of the original purchase my two sons and I went to swap the size Large for a size Medium. They were still in the original packaging, untouched. I brought the correct size to the counter. I paid $14.95 for the large (incorrect size) and the medium (correct size) was $13.95. They said I couldn’t exchange the pair because they were not the same price or higher. The male and female worker that were there, both agreed they couldn’t help me. I told them I didn’t want my $1.00 back, I just wanted to get the correct size. They said they couldn’t do it and the female worker suggested that I needed to go put back the pair of socks that I was not getting. My 7yr old was sadden at what he witnessed, but he was more reasonable than any of the employees at the store. He said, “Mom, it’s ok. I will someday grow into them.”"

"The store location(s) are great and for some reason you find yourself looking at socks for anywhere from 10 minutes to an hour. Very wide selection of socks for any and all preferences within a family or friend group. Website is well organized, quick shipping and very good customer service. Love sock city!"

"Very cool store full of funny socks of all types and shapes."

"Lovely place for sock lovers. There is so much variety in this shop that you can easily spend couple of hours just exploring. Designs cover all kind of topics from cities to sports to politics. If you are in the town and care about your socks then do visit Sock City!"

"Totally love this place. You can find some crazy socks here. Either for yourself or as a present for family members who already have everything. Staff is super friendly and always willing to help to get those socks high up in the racks. Good selection of Stance socks here, some rare designs you can’t find online"