FedEx Ground

"Our local FedEx Delivery has been terrible. They don't even attempt to ring buzzer as it is a secure building. I work from home and am literally next to the buzzer. Not sure if it's different drivers or what. There is a reason for "delivery" drivers. At least make an effort! To me, it's laziness like Amazon drivers. There is an office at the building next to us, so drivers don't attempt buzzing and have been delivering There. That office closes before I'm done with work, so very inconvenient. FedEx used to be way better than UPS"

"I worked here as a package handler, very physical and stressful job. When other workers don't show up they expect you to do their work as well and/or pick up lazy workers slack if you show them you're a good worker. Apply at your own risk, you have been warned."

"I simply cannot describe how little effort has been made to deliver my package, how little insight customer service on the phone is, and how clueless the in person staff are. Drivers literally refuse to deliver my package, I'm being told I CANNOT pick my item up, but because I have failed to receive my package from the driver I may now attempt pickup. But the package may leave the facility before they open, because no one can/will mark it for pickup. I'd rather slit my wrists and boat over in the blood River to delivery my package than use FedEx again."

"Normally my Fed Ex deliveries are great. The drivers are quick and efficient. Not sure what is going on but my last 2 deliveries have been late and/or damaged. One was my meal plan box and the food was left out in subzero temps and all of it was ruined when it finally came. It came so late the company was in the process of refunding us all when it magically showed up. Now my box with over $200 in product is damaged and just not going to show up. Usually impressed, but not this week or last."

"I gave 2 stars for customer service, they're great with explanating and keeping you calm, but as for the drivers they need more trainings. They never ring door bells or notify you when your package is delivered/at the door like ups, Amazon and the rest of the carriers does, they probably stay in their trucks and returns them back to their office and then notifies you when they leave your residence. Even though I have instructions on the FedEx app where to leave my packages but still they refused to follow it, I sat at home all day waiting for the delivery for nothing. I really don't understand how exactly they expect you to know when they're at your home without knocking on the doors or ringing doorbells. They held my packages and claimed i requested for vacation hold, which i never did due to this, I got packages missing and it's irritating and frustrating smh. They got to do better or go out of business if they cannot perform their duties."