Baptist Health Federal Credit Union 9000 Kanis Road, Little Rock, AR 72205

"Mobile deposit states that deposits made before 5PM would be credited to your account that day. Apparently just because it stated that does not make it so. I initiated mobile deposit on Friday, early AM. Still don't have my money available and they are saying it will be one more day! Mad is an understatement right now!"

"I would highly recommend this credit union. Tina was the best from beginning to end when it came to opening a new account. Customer service skills was great and she was very professional and caring. When someone says reach out to me anytime if you need anything speaks volumes."

"I do not recommend this credit union. I’ve been debating whether to close my account for a while and yesterday was the last straw. I was unable to withdraw MY money from the ATM in the middle of the afternoon. As if that wasn’t annoying enough imagine my surprise when the drive through teller wasn’t able to give me MY money either. To top it off the teller wasn’t even apologetic or nice. She just said “the system is down” and when I asked if I could get MY money from her she just repeated the same phrase. I’m not stupid. Sometimes the ATM is down but you can still make a withdrawal. I realize customer service is in the toilet nowadays but if you are telling me I can’t get MY MONEY you could at least ACT like you have some customer service skills. I didn’t catch her name but she had black thick framed glasses hopefully someone can train her."

"Worst credit union I’ve ever banked with!!!! They’re all about the money, I was charged a $35 fee for my account being overdrawn $0.32 and they refused to remove the fee! Some of the workers are never helpful and always have an attitude, this credit union will never get my business again."