Crossing at Nandina Apartments

"DO NOT I REPEAT DO NOT LIVE HERE. the manager does not care about the people or about if your sick and can’t work. She refuses to talk to people DAILEY. She says she will do something for you and never actually do it. Not only that but she will double charge rent and not care. I’ve seen her run and hide because someone came in and she didn’t want to talk to them. Her name is Rosie and she doesn’t care! She’s the worst person I’ve ever had to deal with. It might be cheap but it’s not worth it. And remember it’s cheap for a reason!!!! Jessica tries and helps the best she can and so does the new girl. But the manager and the regional manager would rather ignore you. You will get the run around on everything."

"I wish I could rate it 0 stars! This is the worst place I’ve ever lived. They don’t fix anything, they lie about you not paying rent on time.. and when it is time to pay rent, the portals are always down so we will have to get a money order. Well they will close the office down by 4 or 4:30 when they are suppose to close at 6 so now we have no way of paying our bills and are subject to pay $100 late fee for their inconvenience. They are always inspecting our apartments seems like every 3 weeks with no explanation, they never fix anything and sometimes they will walk right in without any notice. My air was not working for 1 month before they fixed it. My sink was clogged and they told me it was nothing they could do about it. And just yesterday, they towed my car because my tire was flat for 2 days. My job requires me to travel sometimes so I wasn’t aware that my tire was on flat nor was I aware that it was towed until I came home from work and it wasn’t there. I called and told her and she said there’s nothing she can do and hung up. Now I have to pay over $600 to get my car back. I hate it here. Management is horrible, and they are liars!! Stay away. I am trying to end my lease. I keep receipts for everything dealing with them!! Oh and, I’ve been without a washer and dryer for 8 months!! Although the unit was supposed to come with it. They tried to charge me $200 for me to buy a washer off of them.. and when I said no.. they told me I could pay an extra $50 a month to rent one lol"

"SAVE YOURSELF. Don’t move here is horrible, roach problems, the roaches are so bad here they want to capitalize off of it and charge everyone individually for pest control. I have lived here for three years and never paid for pest control. They also add other fees they have no explanation for. Management has changed three times this is the worst one of all. The come to your apartment with no notice, after one knock they enter, doesn’t matter if you’re in the shower, sleep, they will still put their key in and walk in so stay protected and have an animal. Especially if you’re a women. They take weeks- months even up to a year to fix something you requested to be fixed and finally get there and still don’t fix it right so then you have to wit even longer again , they’ve flooded our partner twice, no hot water for days , no heat in the cold for days, no washer and dryer at all it’s been 6 months if putting in requests. They can’t help you in time but they want their money on Time they claim to evict you if you don’t pay after two days. Management will hang up on you when calling to put In requests they boot peoples cars for parking in handicapped (even if there is no parking left) their pool has never been available, during the summer after cleaning it everyday they opened it from 7am-9am kids could barely enjoy they even closed that part to eventually after noticing people wanted to swim. Their fitness room has never been available it’s been under construction for three years. It’s a horrible place we can’t wait to move."

"Never rent here. Horrible place to rent. Management is terrible and does not answer, or help. Only thing they want is their money. They do not fix things, our A/C was out for a year and a half leaking so much it flooded our apartment mildewing our rug, our bed, and the floor and they didn’t even care nor offer to replace it. Our hot water heater went out we called and called for them to come fix, finally when they came weeks later, after it completely was off they came at 5 an hour before closing, and turned it on to the highest level and said they couldn’t replace it that day cause they were getting off and they would come back k the next day, we’ll that same night our apartment flooded because of that we blew the phones up they came out and replaced it with a new one, only problem is the water is scorching. They won’t come back out to fix it. They hurried and remodeled the apartments to try and charge higher everything is falling apart , cabinets, floors, doors. The wash room doors they installed them uneven so when they broke off we asked them to fix it the guy said he couldn’t because they leveled the apartment wrong. They attach fees onto your rent and can’t explain what they’re for. They lie and say they will fix something when you call and never do. They keep putting up inspection papers and never do inspections, they show up to your apartment without notice. A maintance guy literally unlocked my Apartment door and came in but my dog barked and scared him. I RECORDED the whole thing on my phone. Move somewhere else. Don’t add this mess to your life."

"DO NOT MOVE HERE. Management is horrible. You can call 50 times and they tell you to go online you go online the portal is down. They NEVER come fix anything. We have been without a washer and dryer for over 4 months begging for them to come and replace ours, ROSA said they don’t have anymore and won’t order any so they give them from vacant apartments. Cool, they finally came after a plethora of calls and work orders, then got here didn’t even plug the dryer in had the whole apartment steamy and humid we didn’t know what it was at first, then we went to try and use said washer and dryer they both did not work’! They won’t order more. Management sucks. They charge you for pest control in THEIR pest infested apartments, I’ve been here for three years it has always been horrible but manageable , this is the worst year by FAR. We can’t wait to move . Don’t move here unless you want problems that will never get fixed, unexplainable fees, stress, be out of money on things a landlord is supposed to fix I suggest you stay far away. Horrible place too move too."