TownePlace Suites by Marriott Little Rock West
12 Crossings Court, Little Rock, Arkansas, United States
About the TownePlace Suites by Marriott Little Rock West
TownePlace Suites by Marriott Little Rock West is a welcoming lodging establishment located at 12 Crossings Court in the vibrant city of Little Rock, Arkansas, United States. This modern hotel offers comfortable and spacious suites, perfect for both short and extended stays. Guests can enjoy amenities such as a fully equipped kitchen, complimentary breakfast, a fitness center, and an outdoor pool. The hotel's convenient location provides easy access to local attractions, dining options, and shopping centers. Whether visiting for business or leisure, TownePlace Suites by Marriott Little Rock West is the ideal choice for a relaxing and enjoyable stay.
Photos of TownePlace Suites by Marriott Little Rock West
12 Crossings Ct, Little Rock, AR 72205, United States
Reviews of TownePlace Suites by Marriott Little Rock West
"OK I am going to start with a positive of this particular hotel. It is located in a good area ,fairly quiet and it has other hotels surrounding it. The people that work there are really nice and answer questions and will accommodate your needs if they are able to do so. Now on to the negative parts of my stay. When I first arrived, I was concerned about the condition of the room because I’ve read such mix reviews about staying here. I left my family in the car and I went to the room too assess the room to make sure that there are no bugs and that it was fairly clean. I went to the room check the beds to make sure there was nothing on the bed. I checked the bathroom and the kitchen because in the previous reviews said there were some bugs there. However, the kitchen was fairly clean, except between the Stove in the wall and also between the stove and the refrigerator. It was quite dusty and it had a few food particles there. We decided to stay because there were minimal concerns at the time of check-in. I brought my family up,. As the evening went on We started seeing more things that made us uncomfortable. The carpet was dirty, and had a odd smell. At first I thought it was the paint from the remodeling, but it was not. It was just an awful scent. The beds are extremely hard, and it was really difficult to get comfortable that night to go to sleep. We pulled out the bed from the sleeper sofa and it was stained, and it appeared like it has never been cleaned. Again The floors are dirty with stains h and it just gave off a weird scent. The next day as I was getting up, I was gathering my belongings because we decided not to stay another night. I looked under the bed and there was trash. Which was apparently there from the previous day, because the trash that was present was not anything that we brought into the room. After seeing the trash, our decision was solidified to move to a different hotel. I went down and informed the hotel receptionist and told her about my experience. She was very apologetic and I just paid for one night . The hotel did appear clean on the surface but after staying there overnight we saw things that we were not comfortable with. I recommend this particular hotel if you just need a place to lay down with no other options available. The plus side of this experience is that I never saw a roach because the previous review said they saw bugs but I did not."
"I was disappointed that this hotel does not offer handicapped rooms. Another disappointment was that the in-room kitchenette has very little in the line of cooking equipment (no cooking spoons, one turner, no skillet...only one one-quart pan and one large soup pot with lid). Also, we had to buy our own steak knives; no knives (other than table knives) were here. I would've thought that an in-room kitchenette would have been ready to use. The front desk young man was very helpful. (A young lady, though, didn't even know what a skillet was! She could've been more helpful. Maybe she hadn't been here long.)"
"Absolutely the best experience! Kristen at the front desk was Absolutely FABULOUS! She was warm and welcoming, she really made my day and out stay awesome. Our room was very nice and very clean. 10 out of 10!"
"This place is amazing. Love the look of the place inside and out. The staff is so nice. The beds are amazing. The pillows are feather so if allergic keep that in mind. Breakfast was amazing. The eggs where great. Loved the variety and health choices."
"I see different reviews here that I 100 percent guarantee if they had gone to the front desk and put their complaints in that they would have e worked with them. Kristy the General Manager here is one of the nicest people I've met and genuinely cares. Most of the workers here from house cleaning maintenance to the front desk are wonderful. They are in the middle of redoing the rooms in the hotel which can be quite the process. And with every hotel comes issues. Maybe some of these people need to calm down address the issue and then if something isn't resolved then write your review. We have a 2 bedroom suite and have had zero issues. My husband has two different projects hes working on out here until around April. We have the choice to switch hotels if we want. I will not be switching because the atmosphere is like home here. Thank all of you for the accommodations and continued friendliness of all the staff."
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