NorthStar Regional – Sugar Creek

"Feeling let down and disappointed. Counselors could be a little more personal on there 1 on 1’s. When your trying to fight for your life think carefully. I choose Northstar Regional- Sugar Creek because I heard it was a great place. John the director was awesome. The director now Neil, does not represent the community which should be his first priority. I was discharged for for some friendly horseplay and being late to a couple group’s. What a joke. I’m 35 years old and have 2 kids. If your trying to save your life and you want long term recovery don’t go here."

"Had an awesome experience here the staff really made all the difference. The other people I was in here with too were all really cool. Definitely would recommend for anyone. Taking away a lot of life skills. Leaving happier than I ever was before coming in"

"It appears that NorthStar Regional hasn’t had an actual-factual review for the suffering addict to use as a guide to decide if it’s the right fit for their needs. _______________________________________ ***Lodging Services*** This review considers NorthStar Regional’s Intensive Out-Patient w/Lodging program. This is a 6 month program with 3 phases. If you choose to live on site, it will be in one of three buildings- “Mansion” “Bank” “Barn” Most likely you’ll have a roommate. The restroom facilities are in a single location for each building. The showers are quite nice and things are kept pretty dang clean. You are expected to do your assigned chores- it’s your home. The lounge areas are awesome with big TVs, a fireplace and comfortable couches/chairs. You’ll have refrigerator space and cabinet space for your personal food items. Speaking of food- this place is way above average when it comes to dining. Large portions and small “salad bar” for each meal with cereal/bread/ and other condiments available 95% of the time. The only bummer is the rather short window of time you’ll have for each meal- if you miss it you’re out of luck. _______________________________________ ***Medical/Nursing*** This place is great for people with more complicated medical needs- aka they are equipped to handle clients who are on medications that would make them ineligible for many other outpatient programs, such as House of Hope (not recommended btw). Buprenorphine or “Suboxone” friendly. _______________________________________ ***Programming and Staff*** I haven’t had a single unpleasant experience when dealing with various staff members from the lowliest “tech” on to upper management. During my intake process, John, the program director, personally helped me finish when something came up and the normal staff was going to be delayed. That set the tone for the level of quality I’ve come to expect from the staff. My counselor has been great, and I’d like to give Amanda a HUGE shout out for helping me immensely. She’s a freaking champ and deserves a raise. To keep this from going on and on forever- I’ll finish by saying that the group time I’ve spent here so far with just a single full week in has easily been more fruitful for my recovery than an entire month of group therapy I’ve had elsewhere (ahem, Fountain Centers…) _______________________________________ Definitely give this place a call and look into it further- they will gladly help you find the right level of care and you CAN beat this awful disease. A moment of silence for the addict suffering and those we will lose tonight. _______________________________________"

"The bad reviews are obviously from employees or clients who were reprimanded accordingly and didn’t like the consequences or results.This place is amazing to work for and the staff and upper management really care about their employees and clients. They go above and beyond for everyone. There are squabbles in every work place and issues but this company reacts swiftly to deal with issues. I highly recommend Northstar as an employer and treatment facility!!!"

"5 star and its staff are the best of the best. Everyone staff and peers are there to support u through every struggle big or small. In my opinion you get out of any treatment what u put into it and accept that u deserve good or bad. There is never a time where u are alone in this program. Management has came to sit with me when i needed even late at night to support me and my recovery. Its not about the money or moving people through to make a dollar. Everyone here goes above and beyond and the client and their sobriety are the only thing that matters. If your serious About recovery and want to save your life come to five star."