Spring Lake Apartments

"I would never recommend Spring lake to anyone. The apartments are outdated and not taken care of. When I first contacted them about renting they would not let me see my apartment because it was “being painted and getting new carpet”. The first time I saw the apartment there were large holes in the wall and it had obviously not been painted, the carpet had been poorly patched, and there was trash all over the floor and in every cabinet after they insisted that it had been cleaned professionally. It took me almost 2 days to get everything cleaned and finally moved it. I installed a ring security system in my apartment because I was living alone at the time and throughout my 8 month stay at this complex I found my alarm being set off constantly by the staff. They give no notice when they are coming to spray or do any kind of maintenance. I often caught them talking poorly about me and moving the camera on top of my fridge when they walked into my apartment unannounced. When this issue was brought to the staff they told me that in order to keep them out of my apartment it was my job to dead bolt myself into the apartment when I was there. I also had a serious cockroach problem that was also brought to the attention of the maintenance staff and their only solution was to spray my apartment 6 times, often spraying my personal items such as pillows and blankets. I have nothing but bad things to say about this complex, and I would recommend literally anywhere else to live."

"despite being a clean tenant my unit is plagued with a cockroach infestation. fill out a work order and a weird exterminator will come by to spray some substance other your fridge and leave it unplugged and call it a day. my dish washer has been broken for months despite filling out several work orders. the maintenance guy came buy and claimed it was fixed yet still doesn’t drain properly. might have something to do with the appliances being ancient. it’s got good bones — high ceilings, good natural lighting for an apartment, central heat and air runs well. there’s just a load of flaws you wouldn’t expect out of a place that charges the monthly rates that they do. i will not be renewing my lease, and i pity the next tenant who will take my place. look elsewhere for a place to live."

"The WORST place to live in Russellville, AR. I have lived here 3 and a half years and encountered nothing but bad experiences. I’ve had friends stay here who have all had similar experiences to the ones listed below. -The living conditions. Several months back my washing machine began acting up and not running through the entire cycle. After putting in a maintenance request it was reportedly "fixed", which it wasn't at all. After SIX more requests they finally did something about it and traded the washing machine out. One time my vents had BLACK MOLD growing out of them. Instead of addressing it properly the staff came in and sprayed something on it and then repainted over the vent. My roommate’s toilet once flooded, and water got all in his carpet and the carpet in our living room. Instead of checking for mold or anything underneath the carpet they just stuck a fan inside of the apartment and told us it should dry out in a few days. -The incompetent staff. After having a year’s lease with Spring Lake I went in to pay 6 months’ rent and told the person up front that I would only be staying there for another 6 months and asked if there was anything I needed to do. Instead of giving me the proper paperwork to fill out for a 6 month lease I was told next to nothing. They renewed my lease for an entire year and are now expecting me to pay 3 months rent just to get out of my contract. Taking responsibility for clerical errors on their end isn't Spring Lake's strong suit. When talking to the director of Residence Relations at Lindsey Management I was told “It wasn’t the lady’s responsibility to give me the proper paperwork when I instructed her that I would only be there for 6 more months.” A very clear demonstration of corporations not caring about the people below. -The FAKE environment they expose you too. Online you might find nice and photoshoped pictures of the grounds but in reality the grounds are not well kept and are more often than not disgusting. The picture below shows what their gazebos truly look like. -The HORRIBLE roads. All along Spring Lake you find giant potholes that will do a number to your vehicle. Multiple friends of mine have had car issues because of the horrendous and patchy roads at Spring Lake. There are pictures below of what the roads are riddled with. If you have ANY OTHER OPTION I would advise living there instead of this apartment complex."

"It's been over 4 months of my 12 month lease and I can't really complain about much. I read the reviews before moving in and talked to previous tenants, so I am not surprised when I periodically see little "American Roaches", as the exterminator calls them, running around. I just get up and kill them with a paper towel. Yea the people above me can be loud and while they have 2 young dogs that are always running around making a ruckus it is to be expected in an apartment. Management is fine, I don't talk to them unless I have to, they replaced a dryer for me when it died and fixed my dishwasher when I moved it. A monthly newsletter is posted at your door and emailed to you giving you a heads up on what is going on around the complex which is nice. My rent is on auto pay and pets are happy so I have no issues there. I do think that the gates are a bit dumb and sometimes don't feel like working. I really don't understand the gate at the end of the complex that is always shut. My work schedule is pretty crazy where I alternate between nights and days and I have never had an issue sleeping day or night due to noise. I did make an effort to meet the other residents around me (besides and above) so we let each other know if something is bothersome or not. I know this space isn't mine, but by putting in just a little effort to maintain everything, this is not the worst place to live. I know the reviews here are not the best, but they are fairly clean, cheap apartments that you can call home at the end of the day."

"If I could give zero stars I would. However that’s not an option. They lie about giving notices, and if your a third shift worker forget about sleep living here. For example today they decided to change out the concrete steps outside my window with zero notice. Will take hours of hammering, sawing and loud power tools while I was given no notice to find another place to sleep for the day. I call and I should have received notification prior and was told it should be short and they will be done quickly. I ask the gentleman actually working and they have only begun, there will still be hours left. None of my neighbors received any notice either. None of us have received anything for months, no monthly calendars to know when maintenance will change filters, no notice for pest control. I am woken up regularly with no notice through the week. Nothing will ever get fixed bc no one here really knows how to fix anything. Nothing is ever replaced. The outside lights are never working so bring a flashlight to get in your apartment at night. The staff are always rude when I call and never helpful. This is only a small list of complaints and barely scratches the surface of all the things wrong with this place. So if there are other options for somewhere to rent, save yourself a great deal of stress and live somewhere else."