Allina Health Urgent Care – Buffalo Crossroads

"Waited a ridiculous long time in the room after seeing the nurse, Marvin, who was absolutely wonderful by the way. He was efficient, took his time, and made me feel valued. I arrived at 6:30 on a Friday evening, was told a 40 minute to an hour wait. I was the last person in the clinic when my name was called. After seeing the nurse, and in the room, it was 7:10. The doctor did not come in to see me til 8:00. Honestly I thought they forgot me. I heard lots of laughing and visiting of staff in the hallway, when the doctor finally came in, she introduced herself by her first name, I had no idea what her title was. I felt rushed. I get it, I was the last patient, and I was only there for an eye infection. In fact, I tried to set up a telehealth appt but as the front desk lady told me, There’s always a glitch in the system. I had no choice but to wait. I work in a daycare and had to be treated or couldn’t return to work on Monday. I was very disappointed in my visit, and will never use Allina Urgent care again. I love my regular physicians here, however."

"My wife came into Urgent Care and they really took amazing care of her! Many tests to see what was wrong!"

"This urgent care fit us in with 20 minutes before they close. The nurse we had had impeccable, cleanliness habits. She was very efficient. Very nice and what you may say is an excellent nurse. The doctor we had was so understanding, and so wise, she took into consideration the illnesses from just a short time ago, and prescribed accordingly. We felt very cared for. It was very efficient and we were thankful when we left."

"I went to this clinic get my daughter checked and we were turned away. :( Bummer However- the lady who was training a newer person at the desk was so helpful. It was a bummer we were turned away but this person really gave me a lot of helpful information about reserving an apt or using Allina online to see a doctor virtually. I was disappointed but she really made me feel like she cared about Allina’s patients. I really appreciated her kindness. The date of visit was 2/6 aprox 6:30pm. I hope she is given the appreciation she deserves- I apologize for not having her name. I have been here a few times for urgent care and it is pretty busy- I have had no bad experiences."

"They tell you to check in online so you can wait at home. The system regularly updates you and gives you an ETA for your time. You show up 30 minutes before that time and are told that system is wrong. You go to the back of the line. You are better off just showing up. Funny Great Clips can figure out how computers work but Allina can't."