RAYUS Radiology

"I agree with other reviews about the horrible scheduling department. I had to call an average of 3 times before someone can actually schedule me. One person claims that they never received the order for my MRI although it was faxed over and told me to tell my chiropractor to resend it. When they did, they still couldn't find. I told them to look harder and she magically found it after a few seconds. There was another girl that hung up on me while I was giving her my name and birthday. Then another girl told me that my 2nd MRI appointment was at 4:30pm. When it was really at 5:30pm so now I'm stuck out here in the parking lot until then. I hope Rayus starts utilizing surveys at the end of each phone call so that we can rate our experience and give like a 30 second review of our experience. Because these little girls scheduling these appointments think they can get away with mistreating patients like that. I would not recommend any of these clinics because they all use the same unprofessional scheduling system."

"Awful experience with the place, had a leg injury lady who did the mri paid no mind to this and ended up hurting my leg. Called for my results to be sent to my Dr office three times before it actually got faxed to the Dr office. Absolutely ridiculous the only good thing about the place was the availability and now I know why they have so many openings."

"Terrible patient experience. Expensive diagnostic testing ordered by Dr Cohn, but never used in my treatment plan. I was in horrible pain for longer period of time until I saw another doctor that immediately diagnosed my problem. Now completely disabled and out of work whereas before I was only partially disabled and was able to work full time. Dr Cohn and Rayus never acknowledged my concerns after several attempts to contact. The final insult to injury was that I had to pay out of pocket for the expensive unused diagnostic testing. Beware! Now they even are trying to collect additional charges 4 years after the fact. But still, they won't even return my calls when I try to remedy. Greed at its best here!"

"Everyone was so nice. Receptionist was friendly and nice. All the techs were great. When setting up the appointment they reduced all my anxiety. I would recommend this place to anyone.. Thank you Rayus for a great experience."