Tyler Engquist - State Farm Insurance Agent

"I have known of the Tyler Engquist agency for over 10 years. The service provided as gone down hill fast. I recently moved my insurance back to State Farm after not being with them for about a year and a half. While moving the policies back I have dealt with Kyle Hicks and Tyler. Kyle Hicks might seem nice but he did nothing but lie to me and mislead me from the day I put the policies in place. After getting the run around from Kyle for the last six weeks I took this issue up with Tyler who has stated he doesnt believe me because he has known Kyle for 10 years. Well Tyler as we know your phone lines are recorded and Kyle did lie to me or purposely misled me so I wouldnt immediately cancel my policies. The issues I have with this agency are related to the fact that I have a high risk driver in my home. That high risk driver has had 3 at fault accidents in the last 4 years. Somehow that drivers policy is getting an accident free discount and my policy is not and I haven't had an accident in almost 12 years. Kyle told me twice he had that corrected and it just takes time. Now 6 weeks later his story has changed to legally State Farm has to give the high risk driver the accident free discount but I do not qualify for it on my policy. Well I can read between the lines I don't qualify for it because of the high risk driver in my home YET that person is NOT on my policy because of how State Farm handles auto policies. Tyler's response to this has been all attitude and pretty much told me to bad and if I don't like it take my policies elsewhere. Well I will be taking this issue up with the Department Of Commerce and filing complaints against both the Agency and Kyle Hicks. So do yourselves a favor and look for another insurance agent and another Insurance Company because all you will get is the run around from Tyler Engquist Agency and State Farm."

"I've tried several different insurance companies for home and auto. Tyler Engquist State Farm is by far the best one I have used yet. I am going on my second year with them. The people working in there are super awesome. Kyle and Kayla have been super nice to work with. if I could give this insurance team 10 stars I would. They have sent me birthday cards when my family forgot. lol! but they are a great insurance team to work with. they always follow-up to see if my needs have been taken care of. Highly suggest anyone looking for insurance to work with them. I have told my family members to go with them and we all agree, they're awesome!"

"Tyler is the greatest! He explained everything to me in a way that I could actually understand! He is very trust-worthy and believe that if, in any case, I would need to call on him that he would be there for me. I have had other insurance agents who completely didn't respect me or my time (it took them DAYS to respond) -- Tyler is the complete opposite. Being a family man himself he understands that time is important and life must go on not matter what. Tyler worked around my schedule and respected the limited time I had for the appointment. He is respectful. He responds in a very timely manner. I am very excited to be building a relationship with Tyler and with State Farm."

"WORST AGENT IMAGINABLE. Been with State Farm for over 20 years. Ended up with Tyler Engquist when my previous agent retired. I have several complaints after working with Tyler to update my insurance policies. Information was misrepresented to me. Many details were missing, in error, or incomprehensible. Required several rounds of emails to clarify and correct each incorrect piece of info. One policy actually got cancelled due to extreme wait for info back from this office. EVEN WORSE . . . when I got fed up and wanted to change my agent, Tyler refused to acknowledge me for over a month. And when he finally did, it was to say SEEK HELP ELSEWHERE. State Farm has many fabulous agents. Don't waste your time with this one."

"Tyler and his team are friendly and knowledgeable, and I can call them any time with my questions. It's nice to know that I can contact them directly no matter what. Even though the insurance card tells you what to do in case of an accident or a flat tire, I feel better after checking in with Tyler following an insurance incident and his reassurance puts my mind at ease."