La-Z-Boy Furniture Galleries 5320 West Sunset Avenue, Springdale, AR 72762

"Hey the team and the store is one of the best I have been to in a while!! The leadership and quality of service was amazing. Mike did an incredible job!!! If you want smart style and the best quality for the best price use La Z Boy Springdale"

"Tons of great products and unique finds here. Friendly and helpful service. No inventory is held at this location so have to also consider shipping costs when shopping which seems to be higher for smaller items and waved when spending more while the big sign on the building said free shipping."

"Writing this review for my in-laws. Based on this latest experience, follow up and customer service is no longer a priority at this store. And trying to get 2 chairs that match won't happen either. Purchased 2 recliners from this store. They were supposed to be the same, but when delivered, they were not the same. One was over stuffed and very firm and uncomfortable. When my in-laws tried to bring this up to her sales person, they barely responded. Tried to appease with a "we'll take care of it" and then they heard nothing back. I went to the store in person to speak with the manager directly and was directed to the service department located in Tulsa. Took about 2 weeks eventually, someone came out to look at the chairs and admitted there was a problem and they were not alike. A new chair was supposed to be ordered, but after more than a week, I called and the replacement wasn't ordered yet. Fell through the cracks again. Eventually the chair was ordered and after about 8 weeks finally delivered. 1. The base was not installed properly and would not swivel. I looked at it, and discovered the issue and fixed it myself. Because it was improperly installed, there is minor damage on the bottom of the chair, but it's not visible so we decided to live with it. 2. The replacement chair is just as uncomfortable as the previous one it replaced. At this point, my in-laws are too tired and too upset to continue fighting this and complaining. This is 2 families that will no be returning or purchasing any more La-Z-Boy furniture anymore."

"Had a great experience here. I highly, highly recommend asking for Rhea Lytle. Rhea took lots of time to walk us through the options and describe in detail how each chair worked. She was very knowledgeable and was focused on putting us into the right chair. Once we decided on the chair that was right for us, she worked hard to get us the very best price. If you want the best salesperson selling the best recliner, go see Rhea at La-Z-Boy!"

"Good experience. Dalton was the sales associate and he was good humored and relatable. They had a great deal on some mirrors which he showed me right away and I bought 3. I was looking for stone and iron tables and I bought 2. The deal is not quite finished for it will take up to a couple of weeks for delivery but I'm sure all will be fine because they are professional. The store looked real good and everyone is nice. *** I recieved my tables. The delivery was prompt, The guys were in and out fast and they did their job well."